Complaint Review: Legacy Long Distance - Curtis Brown - Long Beach California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Legacy Long Distance - Curtis Brown One World Trade Center Long Beach, California U.S.A.
- Phone: 800-577-5534
- Web:
- Category: Telephone Companies
Legacy Long Distance - Curtis Brown RIPOFF STOPS HERE! - How to fight back! Long Beach California
*Author of original report: Success!
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My husband used our credit card to call me from a pay phone in Fremont California. We spoke for two minutes, and he was told the fee would be 75 cents. Instead, we got two charges on our card, one for $25 and another a few days later for $12.39.
I contacted the company to dispute the overcharge and they required me to call their directory assistance line for a further $6. So I went online and found their regular business office contact. The person I spoke to was entirely rude and of no help whatsoever, so I called my bank. After getting no help from the bank, and a host of nonsufficient funds fees, I called Consumer affairs.
The California Department of Consumer Affairs advised me to call the California Public Utilities Commission and file a complaint with them and with my county district attorney. I am in the process of doing this now. Meanwhile, I found the ripoff report from Shalisha and Alma and thought I would offer some new information.
Call and complain to the PUC and your county district attorney if you have not yet received satisfaction. The information to get the PUC follows:
send a copy of phone bill or bank statement to PUC with a written dispute.
CPUC
Attn Consumer Affairs Bureau
505 Van Ness Ave
San Francisco, CA 94102
Fax 415.703.1158
Online Dispute
www.cpuc.ca.gov/static/forms/complaints/index.htm
If the PUC doesn't help you, go to the Federal Communication Commission and file a complaint there. The website to the FCC is http://www.fcc.gov/cgb/complaints_general.html.
Good luck! Also, if you would like further information about how to fight this company and get your money back, please reply with your secure contact information and I will be happy to call and help you out further.
Legacy's perfidy stops here!
Andi
Lathrop, California
U.S.A.
This report was posted on Ripoff Report on 10/03/2006 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/legacy-long-distance-curtis-brown/long-beach-california-90831/legacy-long-distance-curtis-brown-ripoff-stops-here-how-to-fight-back-long-beach-cal-213949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
Success!
AUTHOR: Andi - (U.S.A.)
SUBMITTED: Friday, October 13, 2006
After posting this information for others harmed by Legacy, we followed our own advice and fought back ... and WON! We have our money back and Legacy is under investigation by the PUC and the FCC for fraudulent billing practices.
See? You can fight the system and win with the right weapons. I hope the outcome of your fights work as well as ours did. Good luck!
Advertisers above have met our
strict standards for business conduct.
