Letoile skin cream Premium Skin, Skin Youth misrepresentation of product information and added charges without consent Internet

I found the site I am reporting via "toptenproducts.com."  This site promoted the Letoile product with a huge ad and statement that it was the best Shark Tank product to date and all investors invested in it.  That is why my interest was  piqued.

It was through that site that there was the italicized words "click here to read story," which then gets you to the Letoile skin care site.  The site boasts Oprah, Ellen, etc., as using and loving their product.  All of this, together with the very respected Shark Tank investor info, leads one to believe this is an excellent product. 

The offer is to get a trial sample for just the cost of postage, which is a reasonable $1.98.  Well, here is where things go totally awry and the deception, and what I consider further fradulent activity, commence. 

After -- yes, after -- providing the credit card info for the $1.98, one receives a screen asking if you want the eye serum.  There is no visible place to click "no," but you can click "continue."  This takes one to yet another screen inquiring whether you would like the skin youth e-book, with the same options provided.  Once the "continue" is clicked this time, a screen pops up saying your order is placed and the amount that appears is for all items!  You are completely unaware, and to your knowledge have not authorized any purchase except for the eye cream!!!

One is never given an option NOT to order those items, nor does it give any indication that you are ordering the additiional items.  The appearnce is that it is necessary to click through these to get to the "confirm order" location.  The company obviously knows they are getting these "extra" orders through defrauding the purchaser and therefore give no indication that you just ordered extra products.     Your first awarneess of this is when a screen pops up and says your order is placed for "x" dollars.

I was furious and immediately emailed the company, as well as attempted to call the company.  I was on hold for over 10 minutes, gave up and sent them another email.  I told them I wanted the entire order canceled.  My assumption is their product is worhtless, since their business practices are deceptive, and I just wanted the order canceled in its entirety.  If the business has to resort to fraud when one places their order, the product being sold certainly cannot be as it is claimed to be!  I knew I wanted no further interaction with them.

I was informed they could NOT refund anything and I would have to dispute the amount with my bank/cc company; that that was the only avenue available for me.  I tried to get the order canceled and charges reversed in a very short time frame.  Certainly no longer than 5-15 min.  They could have easily credited my account back, but refused.  After seeing other complaints on this Ripoff site, I am afraid I am in for more problems from them in the future, by way of them placing more unauthorized charges on my account.

(Below you asked if I used a credit card, and I ck'd yes.  That is correct and incorrect.  I used my bank debit card, which does not afford the same protection, as I undestand it.)