Life Line Screening Tech was rude and aggressive; supervisor did nothing to remedy problem! Nationwide

My husband and I had gone into Life Line Screenings for three prior testings.  The most recent trip was a disaster.

I was having the artery test in my legs done, and asked the tech "If a problem shows up, would this indicated perhaps problems in other arteries as well?"   Seems like a legitimate question!  The tech was a woman with a bad attitude. She answered,  'I am checking your leg arteries'.   Thinking perhaps she had not understood my question,  I rephrased it and asked again.   She became irritated, LOUD  and aggressive toward me to the point that one of her co-workers approached the table I was laying on and asked if she could be of assistance.

I explained to the co worker what my question was,  and the co worker responded she didn't  know the answer but would check with a supervisor.  At this, the tech called me a stupid b****, and started disparaging me. Because there are only curtains for walls,  I was embarrassed and humiliated that everyone in the room could hear her demeaning me.  I sat up and started to remove the pads that had been placed on my legs and told both of the techs that I was leaving.  At this,  the offensive tech started screaming that I was going to attack her!   My husband heard the fracus (as did everyone else) and came into the area and witnessed this event.  He told the tech that I had in no way made any move toward her,  and that I was simply doing as I said....getting ready to leave!

Before I left I stopped at billing table and told them not to bill me as I had no tests done.  I also asked to see the manager. What a joke that was.  The manager was totally unconcerned.  He had to also have heard the tech.  He said they would not bill me and took no action against the tech.  Business as usual. They must be very hard up to keep such employees.  I found out that these medical techs have no certification or degree. They are off the street and given a minimal time of in house training which is why the rude woman could not answer my simple question.   She was so indignant that anyone would ask a question!  

I called the corporate office to share my experience but never received a call back.