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Report: #1438680

Complaint Review: Luster face Serum & Luster Eye Serum -

  • Submitted:
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  • Reported By: Jan — San Jose CA United States
  • Author Confirmed What's this?
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Luster face Serum & Luster Eye Serum Luster face Serum & Luster Eye Serum Stay away from this company and its products!!!

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I wish I had read the review before I clicked that button that said "Free Trial".  initially I was only trying to get the face serum sample, and at checkout, this eye serum popped up at checkout too with another shipping charge.  during the whole time there was nowhere, at least not readily visible, that said these "free" samples would cost $200.   I had to pay $100 for each of these junks. 

About the product:  It's some cheap concoction that resembles cornstarch that flakes off when dry.  The eye pump doesn't pump, and after examining it, I found the tube missing and that was why nothing came out when I pumped it.  The containers are of some cheap plastic and got dented at shipping. 

While looking them up online, I also found the same thing sold at 29.99 with free shipping!!!!

I am definitely going to dispute these unauthorized charges and Luster Serun should be made to shut down for fraud.

This report was posted on Ripoff Report on 04/14/2018 08:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luster-face-serum-luster-eye-serum/luster-face-serum-luster-eye-serum-luster-face-serum-luster-eye-serum-stay-away-from-1438680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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