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Report: #1457658

Complaint Review: Luther sales - Hauppauge PA

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  • Reported By: Tera M. — GLENSIDE PA United States
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  • Luther sales 129 Oser ave ste A Hauppauge , PA United States

Luther sales Rude and unprofessional Hauppauge PA

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I opened an account with Luther Sales in December 2017. Payments deducted from payroll, overpriced with interest, but it was an expensive Christmas gift. A hassle setting up payroll deduction with them, faxing over and over. I wanted to purchase air conditioners in July that were going to take 3 weeks to deliver, No thanks.I had a gut feeling just to stick with finishing my payments for 1st purchase. Fast forward to August 2018, I receive a call from Vera being curt and nasty at 8:24am on a Saturday morning. "We did not receive your payment of $71.00, how do you want to take care of this". Clearly there is a mistake Vera, I am on vacation and I wiil get back to you when I go to work. Never missed a payment. I asked Vera why call me on a Saturday morning, please don't do that again you have Monday- Friday.

Well Vera had an attitude and said she wouldn't be able to do this because she works on Saturdays and my account has a contract blah,blah,blah. I returned to work that Tuesday, saw that payroll deduction was deleted in error. I had an email from Vera about my account and she left a voicemail on my work number. I called to complain and the corporate number they give is the same main number. I called to complain about Vera and Olivia put me on hold for over 6min, never came back to the phone. I called back and paid off my account. So, they lost a customer over Vera trying to collect $71 on a Saturday morning. What customer becomes a deadbeat, having "collection" calls on cell and at work for one missed payment. So never dealing with Luther Sales again.

This report was posted on Ripoff Report on 08/21/2018 06:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luther-sales/hauppauge-pa-11788/luther-sales-rude-and-unprofessional-hauppauge-pa-1457658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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