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Report: #1448839

Complaint Review: Lux Mobile USA - Internet

  • Submitted:
  • Updated:
  • Reported By: Derek — India
  • Author Confirmed What's this?
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Lux Mobile USA Ordered a iPhone 6S battery case, Lux Mobile advertises "Worldwide" delivery, 2 months down the line & still no delivery Internet

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Ordered an iPhone 6S battery case, Lux Mobile advertises "Worldwide" delivery, 2 months down the line & still no delivery. 

They ship to a USA port of exit off to one's local international "Postal Service" ?  To make matters worse Lux Mobile have NO tracking details for the parcel it seems once it leaves USA shores ?

Email communications terrible & have to try deal with multiple people working for Lux Mobile who clearly do not read / have access to prior email correspondence.  Have requested escalation to a manager - no response

Wont refund me - keep saying the parcel is "in transit" .......... how long must one wait ?  They have taken my money but no ownbership to ensure the goods are delivered ?

Someone pls help me !!!

 

This report was posted on Ripoff Report on 06/25/2018 04:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lux-mobile-usa/internet/lux-mobile-usa-ordered-a-iphone-6s-battery-case-lux-mobile-advertises-worldwide-deliver-1448839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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