Mango Products FTM prosthetics company never responds, rarely fills orders Wakefield Rhode Island

Mango Products is a business that sells products specially for female to male transexuals and their turnaround was said to be about a month for people in the United States, but six weeks for over seas. I ordered on a memorable date on purpose so I'd be able to remember the exact order date, and it was September 11th, 2008.

My order, based on their estimate, should have been at my door in October. Because I figured they may be delayed, I gave a week longer, and when I checked the site in November, they posted a notice that their orders would be taking six to eight weeks. By then, it was week nine, and I sent them a kindly worded letter asking that they check up on the status of my order or refund the money. They didn't respond.

Two weeks later, I sent them a similar email, but they didn't respond, either.

Here's the funny thing... On their site, they posted that one hour of responding to emails is ten orders they can't respond to. This, first of all, is bad ethics. Secondly, six to eight weeks is a noticable thing, because Paypal disputes must be filed within 45 days of payment, which is about six and a half weeks. Because of this, I'm short $100.90 and I can't even buy anything from another prosthetics company.

Only one out of five people I've spoken to have received their orders, and it took two months (February to April). The rest have also received no responses or anything.

This is fraudulent.

Aaron
New York, New York
U.S.A.