Complaint Review: mavericks office solutions - Fairport Harbor Ohio
- mavericks office solutions Fairport Harbor, Ohio USA
- Phone: 440.463.3929
- Web: http://www.mavericksofficesolutions...
- Category: Computer Service & Repair
mavericks office solutions Use caution when dealing with this IT company Fairport Harbor Ohio
*REBUTTAL Owner of company: Fact vs Fiction
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When looking for a new IT service provider to assist my growing company I had worked with the owners previous business. Mavericks' current owner, working under his previous company, billed for services never rendered and misrepresented his companies capabilities and dedication to service. I had numerous issues regarding coverage and getting what I paid for, ultimately I dropped his service because of the rampant over billing and failure to complete projects. Just be aware that the owner has a history of taking advantage of people that have limited tech knowledge and he likes to use pressure tactics when pitching a contract. Make sure contracts spell out exactly what you are getting for the cost because I fell into the trap of need versus time and his smooth talk and pressure tactics got me to sign a vague contract that left too much open for interpretation. He would regularly tell me that things were not covered "per the contract" even though following the verbal agreement would have had things covered. It was my fault that things went on as long as they did and just wanted to warn other people or companies about this company's disreputable owner/operator.
This report was posted on Ripoff Report on 08/02/2016 09:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mavericks-office-solutions/fairport-harbor-ohio-44077/mavericks-office-solutions-use-caution-when-dealing-with-this-it-company-fairport-harbor-1320218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Fact vs Fiction
AUTHOR: Jeff - (USA)
SUBMITTED: Thursday, August 04, 2016
As the owner of Mavericks Office Solutions, I would like to state, for the record, this is a bold face lie from a desperate competitor as a possible smear campaign. I have always been about the customer and have never had this issue with any of my clients. All past and present clients have my personal cell number and if anything like this would have happened it would have been handled in favor of the customer.
This report is currently being investigated as to its place of origin and legal action will be taken after the discovery process is completed.


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