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Report: #1185736

Complaint Review: Maximum security alarm system Monitornics - Select State/Province

  • Submitted:
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  • Reported By: Marjorie — Menifee California
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  • Maximum security alarm system Monitornics Select State/Province USA

Maximum security alarm system Monitornics Deceptive texas

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May 2014 I received a call stating that my alarm service was about to expired and I need to renew before it expired, at the time I had alarm services with ADT so I thank them for contacting me  because I was not aware there was a expiration on the alarm system, the Rep. Gave me three choices and I picked them $29.99 and was told they had to replace the system I had to a diff more efficient system so I made an appointment and waited all day, into the night, i received a call that they would be at my home around 8:30 that night, which I inform them I do not feel comfortable with them coming that Late so a rescheduled,

all this time under the assumption I was dealing with ADT because when I express my satisfaction with they never said this was a different company. On May 24th a installation person came to install the system wearing just a blue shirt with his name, he arrived late and I was on my way to a graduation i told him I was rushed and we should reschedule he state that it would only take 10 minutes so I allowed him the time, after installation I signed a Tablet,since I was still under the assumption this was ADT I did not ask for a receipt,

however when he pull out the Monitronics sign I ask if ADT  changed there name and was told no they all affiliated.I was told to call the office and  cancel the account, I called ADT and found that they had nothing to do with Maximum security. I called maximum security and express my dissatisfaction and dismay to learn I was lied to by them. The representative told me I cannot cancel, I inform them  I would stop payment because I do not want there service, she said I signed a contract I inform I never receive a copy of the contract. As of todate. Still no contract yet they refuse to cancel the account and continue  harass me. 

 

 

This report was posted on Ripoff Report on 10/29/2014 06:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/maximum-security-alarm-system-monitornics/select-stateprovince/maximum-security-alarm-system-monitornics-deceptive-texas-1185736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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