Merchants Quest Merchant Quest selling bogus leads for $65, did digging on owner, he owns a funding company conflict of interest Long Beach, California

Sabrina and Stephen gave expected responses from a fraudulent company.  

Funny how for 2 months they don't contact their client who is upset with their services and until he files a complaint then they deem themselves as a legitimate company.

They were correct in that I did use this company 5 years ago for 10 different lead orders but, had bad results so stopped using them after finding out they were selling to more brokers than advertised.  Was contacted for years asking me to come back and I expressed my concerns over their practices.  Salesperson explained that was the past and going forward any lead that wasn't what I ordered and was unresponsive would be replaced/refunded.

Bottom Line
A) was lied to by salesperson who magically doesn't wort work there anymore the day after I paid my invoice.
2) No attempt was made to correct the issues until weeks after the fact
3) No attempt to refund my money when I asked
4) No calls back from owner

I have been in business for 9 years with 5 reps and your absolutely right I do work from my million dollar home I worked my butt of for.

Another note--now their spam emails have ez business loans on them--covering one's rear

Mr. Harris' entire statement is false. First, he claims, "I used them once before 5 years back." Not true, since 2009 he has spent $4,112.9 with us during the span of six orders. His first invoice was placed on 4/27/09, his second was on 7/16/09, his third was on 8/12/09, his fourth was on 10/25/09, his fifth was on 12/28/10 and his sixth was on 4/12/12. Why keep buying  from a company you deem as deceitful?

Secondly, we never had an employee named Patrick, I believe he is referring to William. Thirdly, he asked that 4 of the 10 leads he purchased be returned because he deemed them as "bad." We agreed to replace the 4 leads he claimed were bad (even though the other two parties they were sold to did not deem them as "bad" and neither did our lead manager). He rejected that offer and requested his money back for the 4 "bad" leads. We agreed and then he refused the offer and placed a claim with PayPal.

Fortunately, we are a company that keeps impeccable records and once we showed PayPal our email correspondence with Mr. Harris (proving our attempts to satisfy his unjust requests), the contract he signed and the six invoices reflecting his past orders with us, they ruled in our favor. PayPal is a neutral third party that receives their processing commission either way regardless of who they agree with; therefore, it is fair to say that they made a fair judgement and the correct one at that.

This is simply a case of an individual salesman who could not compete with our other buyers.

Mr. Brian Harris, your claim is false: You mentioned in your report "I used them once before 5 years back", actually you purchased leads from us about 10 times. It's a shame you made this report after we consistently helped you and always gave you extra leads to help you do business (we know you work at home in your PJ's). We never had a rep named Patrick, besides you know you can always talk to me, we have spoken over the last "5 years". That is correct I do stand by my product, that is correct Ez Business Loans is our marketing name. You have several admissions of guilt in your statement. Try to close a merchant and make some money instead of complaining. Good Luck out there!

-Steven Pasha