Complaint Review: Mor Furniture For Less - Glendale Arizona
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- Author Confirmed
- Mor Furniture For Less 5735 W Bell Rd Glendale, Arizona U.S.A.
- Phone: 602-298-7017
- Web:
- Category: Furniture & Furnishings
Mor Furniture For Less Dishonest misleading 'no sales tax' promotion, Mor charged sales tax even though said they would NOT. ripoff Glendale Arizona
*UPDATE EX-employee responds: These customers are stupid
*UPDATE EX-employee responds: I hated explaining this to people who didn't want to listen....
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Part of July 4, 2005 Mor furniture promotion was 'no sales tax' will be paid by consumer. Misleading, what MOR did was create a coupon amount then charge a sales tax after coupon amount was deducted. Jerry and another salesman assured that no sales was tax was included in the amount. The invoice amount provided at time of delivery shows a different amount than the invoice I sign at place of purchase.
On 7/7/05 I spoke with the general manager Monty concerning the over charge and Monty decided he would credit my account $199.99 but would take 3-5 business days to complete credit.
As of 7/14/05 and three attempts to contact Monty no credit has been given.
Mor needs to improve their customer expectation and explain what their promotions really are.
Arcadia
glendale, Arizona
U.S.A.
This report was posted on Ripoff Report on 07/15/2005 06:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mor-furniture-for-less/glendale-arizona-85308/mor-furniture-for-less-dishonest-misleading-no-sales-tax-promotion-mor-charged-sales-ta-149921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE EX-employee responds
These customers are stupid
AUTHOR: Truthteller - ()
SUBMITTED: Saturday, June 07, 2014
If your purchase is $500 and there is a no tax promo where the tax gets backed out and your bill still says $500. What is the problem?
#1 UPDATE EX-employee responds
I hated explaining this to people who didn't want to listen....
AUTHOR: No - (U.S.A.)
SUBMITTED: Monday, November 17, 2008
I used to work at Mor and every so often I would get an unfornate soul who did not understand the 'no sales tax' promotion. The submitter did not explain his entire situation but I'm assuming it's what I've had to deal with every so often.
Let's say you are looking at a sofa for $1000 and they are offering no sales tax. Let's say the tax is $200. So on a normal day you would pay $1000 plus $200 tax equaling $1200. But since there is no tax what happens is this. The $1000 sofa gets discounted $200 on the receipt. So now you are paying $800 for the sofa plus $200 for taxes equaling $1000 which is the same amount charged to you without the sales tax, right? Legally they need to have taxes on the receipt so they use the tax amount as a form as a coupon.
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