MP3 Downloading.com ripoff would not refund a decent amoun. of money when cancelled within hours of buying Internet

I downloaded from mp3downloading.com, for music, it did not work right with my system, I was charged 37.95 for the music download, and 14.97 for security. I cancelled this in under 24 hours, and they would not refund more than 9.95, which is just not right . I sent them at least 10 emails, and not one did they answer back, as to why they felt they should keep that amount. I have a charge on my credit card for the 52.92, so far they have not even refunded the 9.95. This buisness practice of keeping this much money is just not right, I never even downloaded a thing from this site. Beware of sites that aren't specific, they say you can cancel, but make sure you know how much will be refunded if you are not happy . these people couln't take the time to answer just one of my emails.

Cathy
medford, Oregon
U.S.A.