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Report: #376853

Complaint Review: My Computer Club / PVC Incorporated - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Rossville Georgia
  • Author Confirmed What's this?
  • Why?
  • My Computer Club / PVC Incorporated mycomputerclub.com Nationwide U.S.A.

My Computer Club / PVC Incorporated Stole money from my checking account without rendering any services or having authorization Nationwide

*UPDATE Employee: response

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Recently, I have had a number of discrepencies between my check register and the notices from my bank. I looked into these discrepencies and found that a company billing under the name PVC Incorporated (aka My Computer Club. com) has been the culprit. Apparently, they phished my banking information when I was conducting business online and have been charging me $44 per month.

This has, on the leaner months, resulted in overdraft charges. During the not so lean months, they have taken $44 that I did not authorize for services I have never received. Honestly, I am not even sure what services they even render as I have never heard of them before catching the charges on my bank statement. This started roughly 3 months ago and they have been doing it every month.

I've alerted my bank and they are assisting me under (I think they called it) Federal Regulation E. Whatever regulation it is called, it deals with wire fraud which is what this is. I suggest that anyone else who is having this problem contact their bank and ask for the same assistance.

K. D.
Rossville, Georgia
U.S.A.

This report was posted on Ripoff Report on 09/29/2008 06:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/my-computer-club-pvc-incorporated/nationwide/my-computer-club-pvc-incorporated-stole-money-from-my-checking-account-without-rendering-376853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

response

AUTHOR: Corey - (U.S.A.)

POSTED: Wednesday, February 18, 2009

What Ms. Pitner as seeing on her account were the annual renewal fees of a membership she had joined in 2007. We report credit for our members as a revolving credit line, just like a credit card. In order for us to do this we charge them an annual fee. This is also because we finance our members with out interest fees or sales tax(expect California).

Throughout her membership we have sent dozens of emails and we have also sent a pre-notification package regarding the renewal 30 days prior to the first charge. Unfortunately, if a member moves through out the year or mispaces the notice or throws it out we do not know, unless they call us to tell us. Unless it gets returned to us by the USPS we assume they have received the package and are aware of the upcoming charges.

We also place our telephone number on every charge so a member can contact us if they have any descrepencies or questions. To this day we have not received a call from Ms. Pitner in regards to this matter. The has already been canceled by us due to a closed checking account, which she wouldn't have had to do if she would have called us

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