Complaint Review: Nationwide Energy Partners - Columbus Ohio
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- Author Not Confirmed
- Nationwide Energy Partners PO Box 183009 Columbus, Ohio USA
- Phone: (877) 818-2637
- Web: www.nationwideenergypartners.com
- Category: Electrical Services
Nationwide Energy Partners NEP Discrimination between renters and home owners - overchargine Columbus Ohio
*UPDATE Employee: NEP Resident Resources
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NEP continues to charge renters higher rates than are charged to homeowners. Each renter is charged excess fees (which vary from month to month) for community electric and water in addition to the customary and expected electric and water charges.
I have noted complaints about this discrimination for a long time, still nothing has been done to rectify the situation. Either charge all customers for community electric and water services or do not charge any customers for community electric and water services.
They are exhibiting discriminatory practices that need to end.
This report was posted on Ripoff Report on 09/26/2015 08:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nationwide-energy-partners/columbus-ohio-43218/nationwide-energy-partners-nep-discrimination-between-renters-and-home-owners-overcharg-1257286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
NEP Resident Resources
AUTHOR: John - (USA)
SUBMITTED: Thursday, October 01, 2015
Tammy,
Nationwide Energy Partners (“NEP”) values and appreciates resident feedback regarding bill amounts and average monthly usage. Per the contract between NEP and the property owners we partner with, NEP is required to maintain the same rates as the host utility provider for both electricity and water. In other words, you will never be charged more for usage than a rate equal to or lower than your local host utility.
However, we take resident concerns very seriously and strive to be an open, transparent company. NEP has a resident support team that is ready and available to provide assistance regarding monthly billing statements, usage information, payment plan details or general inquiries by calling 1-877-818-2NEP. You can also reach out directly to me, NEP’s resident advocate, for disputes or other concerns by contacting that same number. Please do not hesitate to use any of these resources at your convenience.
Thanks,
John
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