neighborhood pools Inc William Boy's Pool Inc Faulty diamond brite with multiple leaks- collected their payment and failed to repair their mistakes- stopped answering phone calls FRAUDS PLANTATION FL Plantation Florida

Neighborhood pools Inc./William boys Pool Inc. run by Joe Williams, his wife Stephanie, his brother Kenneth and his sons Brad Cedric and Joe Jr is a fraudulent company. They are excellent salesmen that will sell you a dream, brag about years of experience and then ruin your pool. 

We had our pool resurfaced with new diamond brite, new tile and new coping. We made the final payment upon completion of the work and were hit with an additional charge that was never discussed for "extra blue" in the diamond brite. 

Soon afterward (within 3 days after filling) we noticed that the pool was losing water- dropping to the point that the diamond brite was exposed above the level of the water. We had to call Joe Williams over 10x just to have him tell us that he would come by and assess the issues and not show up. When he did on 3 separate occasions, he sloppily plastered pool putty around the skimmer and reassured us that leak was fixed. It wasnt. We are still dealing with the issue 3 months later. They have only been out 4 times after promising 10x that they would come to repair the pool. Now we are not able to contact them at all. The pool is still losing water, they are not answering the phone and in fact are sending us to voicemail.