Complaint Review: New Vitality - Farmingdale New York
- New Vitality 260 Smith Street Farmingdale, New York United States of America
- Phone: 1.888.278.5115
- Web: www.newvitality.com
- Category: Weightloss Programs
New Vitality Scam, Ripoff, Cancel, Pushy, Rude, Deceptive Farmingdale, New York
*Author of original report: Succesfully Cancelled Automatic Enrollment
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This company is absolutely ridiculous. Somehow this company, New Vitality called me out of the blue stating that I inquired about their product (which was untrue). The call agent proceeded to talk to me about the product I supposedly inquired about, "Ageless Male" which apparently increased male testosterone levels. They told me that this was a 30 day promotion offered at a discounted price. After agreeing to sample the product for 30 days they further explained to me that I would be "automatically" enrolled into their "preferred customer program." I declined their invitation and immediately decided that I was no longer interested in Ageless Male because I didn't want to have to go through the hassle of having to call back to cancel. After being convinced to continue buying the product the call agent informed me that they didn't have authorization to decline the "preferred customer" program and that I would have to call their 1.888.278.5115 number 2 days later to cancel. I requested to speak with the manager on duty so that they would not automatically sign me up for the "preferred customer" programmer but was told that it was a different company that handled that. Anyway, I requested that they make a note of my request on my account and they said they couldn't do that either. I am an idiot.. I should have known better... all I wanted to do was try their product.
Now, that was on Tuesday, August 9th and I've been calling since Thursday, August 11th and no one has ever answered their phone. I called them to cancel before I even received the original shipment of their product! Their voice mailbox is full so you cannot leave a message and no one ever answers the phone.
This company is absolutely a rip-off. Plus, the product totally sucks!
This report was posted on Ripoff Report on 08/23/2011 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/new-vitality/farmingdale-new-york-11735/new-vitality-scam-ripoff-cancel-pushy-rude-deceptive-farmingdale-new-york-768704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Succesfully Cancelled Automatic Enrollment
AUTHOR: LB - (United States of America)
SUBMITTED: Tuesday, August 23, 2011
Earlier today I filed a complaint regarding the difficulties I've experienced in trying to cancel the automatic enrollment in New Vitality's "Preferred Customer" Program. After 2 weeks of countless unanswered phone calls I am happy to say that I've successfully canceled my enrollment. The number I called was, 1.888.997.2941. The Confirmation Number they gave me for canceling my membership was the same as my Shipping Confirmation number. I found that strange that they could not give me a new confirmation number so be sure and keep the previous one for your records.


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