Nuance Aromatherapy Striaex stole over 400 dollars out of my account yesterday and threatning legal action British columbia Internet

I got the trial of this product on aug 21st 2008 and paid 2.95 thats all i authorized nothing more.I was supposed to get 25 days to try this product and well nothing came. after 2 weeks i tryed calling the number ,its automated refers back to the webpage, then i submitted numorous forms online to them saying please cancel whatever it is your sending (within the 25 days ) and i dont want it. Then i got no reply but one email thanking me for my purchase and it would be here shortly .

Now i got to the 18th day and nothing .then a knock at my door on the 10th of sept and it was ups i tryed sending it back only for it to come to my porch again?! I then submitted numorous emails to them and got nothing but bounced back emails they refused to answer anything or have everything blocked.

THEN on the 25th day (understanding it took almost 20 for them to get it to me even if they had accepted it back it wouldnt have made it in time ) they debited my account 219.98 another 99.98 and another 99.98 i used paypal .anyone that knows paypal knows they have a security feature so i am trying o tget through with them on a dispute of fraudulent charges...They took all the info ..im crossing my fingers.

I woke up this morning and finally got a reply a threatning email from ths mike guy and the legal dept .i will copy and paste so you can see it .*

Striaex Legal Department
P.O. Box 2098
Station Main
Vancouver, BC
V6B 3T2
Phone: 1-866-687-4188

CASE NUMBER: 125846854

Attn: Donielle L****,

FAILURE TO COMPLY WITH THIS REQUEST WILL RESULT IN IMMEDIATE LEGAL ACTION.

I have received your account information and your correspondence that you intend to dispute a charge made to your account for a Striaex product you purchased from www.striaex.com.

You placed an online order for one of our Free Trials at www.striaex.com and we did not receive your return within the 25-day trial period. It is a Free
Trial, not a Free product. You were charged in accordance to the terms and conditions of sale to which you agreed upon purchase.

This is to inform you that all disputes are automatically reversed and customers are charged a $75.00 processing fee for EACH charge back on top of
the product cost. Multiple charge backs are assessed a $75.00 charge each. Any further action taken to dispute charges will be assessed a further $75.00 fee. Any outstanding balances are immediately sent to a collection agency and litigation is initiated for collection.

AS REQUIRED BY LAW, YOU ARE HEREBY NOTIFIED THAT A NEGATIVE CREDIT REPORT REFLECTING ON YOUR CREDIT RECORD WILL BE SUBMITTED TO A REPORTING AGENCY IF YOU FAIL TO FULFILL THE TERMS OF YOUR CREDIT OBLIGATIONS.

We have the following evidence that will ensure a dispute reversal:

1. Positive AVS match.
2. CVD Match.
3. UPS Signature showing proof of product receipt.
4. Verification that check box was checked at the time of purchase confirming your agreement with our Terms and Conditions. Orders cannot be placed unless box is checked.

TO AVOID PUNITIVE AND COMPENSATORY DAMAGES, YOU MUST:

1. IMMEDIATELY CEASE AND DESIST IN ANY FALSE CLAIMS THAT YOU 'DID NOT AUTHORIZE' OR 'DO NOT RECOGNIZE' THE CHARGES MADE TO YOUR ACCOUNT.
2. IF YOU HAVE ALREADY MADE SUCH FALSE CLAIMS, YOU MUST CONTACT YOUR BANK OR CREDIT CARD ISSUER IMMEDIATELY AND TAKE ALL NECESSARY STEPS TO WITHDRAW SUCH CONTENTIONS.
3. CONTACT MYSELF CONFIRMING THAT YOU HAVE WITHDRAWN YOUR DISPUTE.
4. MAKE AN IMMEDIATE PAYMENT IN THE AMOUNT YOU CONTESTED AT WWW.STRIAEX.COM/LATE-PAYMENTS.HTM IF YOUR BANK DOES NOT ISSUE US AN IMMEDIATE CREDIT FOR THE DISPUTED AMOUNT.

Striaex will aggressively pursue all legal means to prosecute you if fail to meet these demands and if you make any further attempts to pursue your fraudulent dispute.

YOUR IMMEDIATE ATTENTION IN THIS MATTER IS REQUIRED. YOU MUST CONTACT MYSELF WITHIN 7 DAYS WITH PROOF THAT THE DEMANDS OF LETTER HAVE BEEN MET.

ALL OTHER RESPONSES TO THIS LETTER INCLUDING, BUT NOT LIMITED TO, REASONS WHY YOU INITIATED THIS FRAUDULENT DISPUTE, ARE UNACCEPTABLE AND WILL NOT PREVENT LITIGATION. FURTHERMORE, I WILL NOT REPLY TO THIS TYPE OF RESPONSE.

Sincerely,

Steve Mitchell - Legal Advisor

Striaex Legal Department


********* AND ************ this below as well

Attention Donielle,

If you had not threatened to file a fraudulent dispute with your bank I may have been able to send in a special refund request for you; however, I have sent your account to our Legal Department regarding your intention to dispute charges with your bank. Your dispute is classified as fraudulent and I highly recommend that you do not choose this course of action. Our Legal Department is very strict about fraudulent disputes. The legal fees, reversal fees and fines are very expensive. I strongly suggest you do whatever it takes to cancel your dispute and cooperate with our Legal
Department.

You will not receive any further billing as I have canceled your membership for you. The following will help you understand the charges to your credit
card. It is a Free Trial Period of 25 days, not a Free Product.

TERMS AND CONDITIONS:

Start your FREE Trial now to receive a full two-month supply of Striaex Anti-Stretch Mark. You'll have 25 days from the date of purchase to evaluate this product and see the results for yourself. If you like the way
Striaex works for you, simply do nothing.

Striaex Anti-Stretch Mark is FREE to try. You will receive 2 jars and be billed $99.98 for each of the two jars totaling $199.96 one time after 25 days only if you decide to keep your order. If, for any reason, you should decide Striaex is not for you, return the two jars within 25 days of the placement of your trial order and you will not be charged anything even if the containers are empty.

If you decide to keep your two jars, you will
continue receiving a 2-month supply of Striaex Anti-Stretch Mark about every
8 weeks and be conveniently billed $199.96 plus $19.99 S/H totaling $219.95
for each shipment. Your first auto-shipment will be sent out right after
your 25-day trial period expires to ensure you receive it before you run out
of product.

Please be sure we receive your return within 25 days of purchase date to avoid being charged. We do not offer refunds on trial offers after the 25-day period has passed. Terms & Conditions are subject to change without notice. This is a 25-day free-trial period, not a free sample or product. UPS shipping takes 1-3 weeks. See our easy return instructions under Help.

These Terms and Conditions were presented to you at
http://www.striaex.com/remove-stretch-marks-order.htm This is the order page presented to you prior to placing your order. It is only possible to process an order by leaving the box checked indicating that you have read
and agree to the terms and conditions of the Trial offer. This is the online equivalent of a signature.

Sincerely,

Mike, Customer Service

Striaex Customer Service

************now*****
what should i do?? i am callin paypal again this morning with what they have sen tm ei have already told them about this webpage and the other accounts with them but i dont know what to do ....i cant cancel my paypal card but paypal told me they would take care of it..
help????? i never recieved anything except ths stupid trial box and they wont take it back and i cant do tracking or anything because its a post office box help me anyone out here

Starseden
enigma, Georgia
U.S.A.