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Report: #806243

Complaint Review: Nue Science - Santa Monica California

  • Submitted:
  • Updated:
  • Reported By: Ann — Sudbury Ontario Canada
  • Author Not Confirmed What's this?
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  • Nue Science Santa Monica, California United States of America

Nue Science "Trial Offer" turned out to be a scam. Santa Monica, California

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On October 31, 2011, I sent for a free trial offer from Nue Science which I saw advertised on the internet.  The ad said that I only had to pay the shipping fee of $4.95 USD. The $4.95 appeared on my November credit card statement. Yesterday (December 6) I finally received the product However, today I noticed that on my December credit card bill, I had been charged $98.45 USD by the same company.

 I phoned to see what this was about and the customer service lady said that this was a 16-day trial offer and if I didn't want the product, I was to let them know within the 16 days or I would be billed the full price.  When I pointed out that I only received the package yesterday (much longer than 16 days), she replied that it was because I live in Canada that it took so long but that I should have let them know within the 16 days that I hadn't received it. 

I have tried to find this ad again to see if there was any fine print anywhere that gave this information, but when I click on the ad, it says that the page cannot be found. I do have the copy of my original order and it says only "Nue Science Cell Revival Trial   -   Total order $4.95."

I hope that others will be aware of this  before ordering and look carefully for the fine print - if there is any.

This report was posted on Ripoff Report on 12/07/2011 02:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nue-science/santa-monica-california-90403/nue-science-trial-offer-turned-out-to-be-a-scam-santa-monica-california-806243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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