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Report: #999881

Complaint Review: Oasis Energy - N/A Internet

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  • Updated:
  • Reported By: Chisentim23 — Reisterstown Maryland Virgin Islands (US)
  • Author Not Confirmed What's this?
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  • Oasis Energy Internet United States of America

Oasis Energy The company lied they did not cancel my service but when I realize the said its too late and charging me $150 earlier cancellation my bill is double with them...they are deceptive. N/A, Internet

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The Oasis Energy call me without knowledge I said yes give them my BGE electric ID, when I thought about it I called them on the next weekday I think it was on Friday when they called so I couldn't reach them Saturday. but Monday I told the agent it was a Lady with Hispanic accent she said the department that does this stent open I think it her that I first spoke with or a white guy but I had to call twice. they said its cancelled and give me a cancellation ID , so I thought nothing of it until a few months later my bill was drastically high. I check my BGE bill there behold Oasis was there I was like I thought they said it was cancelled so I called BGE and talk to the customer service. a girl there she inform me how deceptive Oasis Energy was that I should call them. I thought it was strange how I used to pay just BGE like $50 something dollar now Oasis Energy double that? I called them up and guess what after explaining they ask me for the cancellation ID given to me about a couple of months ago. I said I didn't have it they said they have no record that their two agents give me a cancellation confirmation ID, I told the agent that I wouldn't lie that they told me I had nothing to worry about that they had cancel my account. I said I want to cancel they told me that I was in a contract with them I think 2 years. I said this doesn't make any sense that I'm stuck in this lies for 2 years for something I was deceive in? The guy said I can shorten your contract to 6 months which is still too long or pay $150 now to cancel, I hate both of those options the company is so deceptive the plan all of this to keep customer without there will now my new bill is $82 it's like paying cable bill I will never recommand this company.

This report was posted on Ripoff Report on 01/19/2013 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/oasis-energy/internet/oasis-energy-the-company-lied-they-did-not-cancel-my-service-but-when-i-realize-the-said-999881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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