Ourstage.com Failure to pay out $100 Amazon prize as promised - still waiting after 8 months! Internet

We received an email from this user and resolved her legitimate complaint with a prompt payment, but we assume that the above report was filed before that occurred. 

OurStage makes every effort to award prizes as soon as possible, but we ask users to allow time to process the prize. However, in the last year, we became very backlogged in prizing and fell short of our own guidelines on promtness of payment. We communicated this via email to all artists owed prizes, and have always intended to take care of all of them. We maintain that there is absolutely no lying or cheating on our part, however frustrating it may be to wait for a hard-earned prize. By way of explanation, the delay stemmed from some financial challenges, followed by transitional work that occurred when OurStage was acquired by a new owner, Amazing Media, who are now working hard to right these delays.

In this case, we truly regret and take full responsibility for having missed prior emails sent in by the user. We deal with thousands of incoming emails each week and simply did not realize we were neglecting her communication. When we received her recent email, we responded and resolved the situation immediately.