Complaint Review: Pacific Geek, Inc. AKA PacificGeek.com - Boulder City Nevada
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- Author Confirmed
- Pacific Geek, Inc. AKA PacificGeek.com 684 Wells Road Boulder City, Nevada U.S.A.
- Phone:
- Web:
- Category: On-Line Stores
Pacific Geek, Inc. AKA PacificGeek.com Shipping charge fraud, Selling products they don't have Ripoff Boulder City Nevada
*UPDATE Employee: Refund was issued as soon as product was shipped and more
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I have made numerous purchases from Pacific Geek over the past few months. Product selection is good and prices are good too. Unfortunately Pacific geek is selling goods they don't have. On many of the the purchases I have received an invoice which says products are back ordered or no stock available. On one occasion I ordered 5 ATA hard drive cables and they sent one saying no stock available. On another occasion I ordered two U.s. Robotics PCMCIA wireless cards.
When a partial shipment of the rest of the order came it said they were back ordered. Then two weeks later I received one of the two I ordered with no mention of the other one. Once an empty manilla envelope was with a hole in the bottom.
I emailed pacific geeks and complained and they said they always tape the bottom of the envelopes to prevent this from happening. I have received 3 such envelopes with nothing taped. My major complaint about shipping is that they are charging for FedEx shipping and then using the US Postal service to ship. They then pocket the difference in cost. This is a fraudulent practice. I NEVER ship anything through the postal service.
I dont like receiving destroyed packages. The above mentioned envelope was shipped through the postal service and I paid for FedEx shipping. I wrote to Pacific Geek and complained about the fraudulent practice and their response was that they ship about 20% of their packages this way.
They dont seem to understand that they are defrauding 20% of the people buying from them. If I pay for FedEx shipping I should get FedEx shipping. I have the archived the email messages if anyone (including a lawyer) wants to see it. Pacific geek reluctantly agreed to refund the money for the missing memory lost from the untaped envelope but they have not agreed to refund my shipping. Had they shipped via FedEx I would not ask for a refund.
After I complained, they are STILL shipping merchandise to me via the postal service instead of FedEx. They still owe me merchandise that has not been shipp but I have Paid In Full for.
John
Statesville, North Carolina
U.S.A.
This report was posted on Ripoff Report on 07/14/2007 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pacific-geek-inc-aka-pacificgeekcom/boulder-city-nevada-89005/pacific-geek-inc-aka-pacificgeekcom-shipping-charge-fraud-selling-products-they-dont-260856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Refund was issued as soon as product was shipped and more
AUTHOR: Pacificgeek - (U.S.A.)
SUBMITTED: Friday, November 21, 2008
We list all our terms as clear as possible. We ship over 3200 orders per month. Must agree to all shipping terms like these: When and how will this Ship? Each item we sell is in stock and typically ships within 2-3 business days by USPS or FedEx Ground at our discretion. Special pricing is only available for the 48 Continental US States.
Thanks PacificGeek
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