Complaint Review: Partypoker.com - Internet
- Partypoker.com INDIA Internet India
- Phone: 866-2998893
- Web:
- Category: Credit Card Fraud
PartyPoker.com IDENTITY THEFT. LARCENY. LIARS Internet
*Consumer Suggestion: Did you file a police report?
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partypoker.com fraudulently opened an account in my name at that gambling website and withdrew $500 from my checking account through my debit card and after immediately being notified and provided with proof of my identity promised to refund the money but never did.
on three seperate occassions they said they money was being sent each time denying it had been sent the previous time, even though they told me each time i would receive it in 3 business days. finally 1 month later they admitted they were not refunding the money and would not give an explanation and would not return my calls.
they lied to me stringing me along for 1 month and now when i call they transfer me to multiple lines and put me on hold finally to tell me the person i need to speak to is not available and to call tomorrow.
Anthony
LaGrange, Kentucky
U.S.A.
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
This report was posted on Ripoff Report on 10/16/2006 01:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/partypokercom/internet/partypokercom-identity-theft-larceny-liars-internet-216076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Did you file a police report?
AUTHOR: Elaine - (U.S.A.)
SUBMITTED: Monday, October 16, 2006
All too many people who have lost on gambling sites try pulling the "identity theft" excuse to avoid paying their debts. If your identity was truly taken, forward the company the police reports, the action you took with the credit bureaus, etcetera. Just SAYING you were the victim of identity theft, especially on a gambling website, is a common flag for someone trying to get out of paying their debts.
Also check with your bank. Many banks have, in their rules and regulations about checking accounts and debit card usage, specific wording prohibiting use on gambling sites. If the bank you use says this in their instructions, you need to seek help from the bank as well.
Good luck...well, maybe that's not the best term to use relative to a gambling site....


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