PC Direct Biz ripoff Atlanta Georgia

I ordered a Dell computer and $99.00 was deducted from my account on May 15, 2006, I was told it could take up 3 to 5 weeks for my computer to be shipped I began calling on the 3rd week, in the beginning of June, I called and was told the computer system had crashed and there was a delay. I have been calling every other day since, I keep getting more and more excuses. I have asked to speak to a person in charge or a supervisor, I only get voice mail. It has been over 8 weeks with not computer and no refund.

Mary
Livingston, Montana
U.S.A.