Pinnacle Systems ripoff States on Package, Web Site, and Manual comes with 288 transitions does not say you must pay extra Mountain View California

I purchase the Pinnacle Studio Av/Dv Deluxe version 9 video editing software. The package States that it includes 288 unique 2d and 3d transitions. The web site says " The package includes a professional breakout box, hundreds of additional 2D and 3D transitions and the full version of Pinnacle Studio v.9, the most powerful software video editor in its class" and the owners manual says it comes with the transitions.



But I found out you must pay as much as $500.00 extra to unlock them. I found on their web sites frequently asked questions that this had been brought to their attention months ago and they have made no effort to change the web site or packaging to clarify that it may come with the 288 transitions but you can't use them without paying more. Most companies would put an * next to the description and explain that they are not usable without paying a fee. This is the most blatant false advertising I have ever seen. The software works great but I don't like being misled.

Brad
Idaho Falls, Idaho
U.S.A.