Complaint Review: Pioneer Porsche - San Diego California
- Pioneer Porsche 9020 Miramar Road San Diego, California U.S.A.
- Phone: 858-695-3000
- Web:
- Category: Auto Dealers
Pioneer Porsche Yo-Yo financing, Spot Delivery Scam, Intimidation and Threats San Diego California
*UPDATE Employee: Absolutely Incorrect
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After a long search for the vehicle I was interested in, I contacted Pioneer Porsche in San Diego. They told me they had a vehicle for me, and I was asked some general questions about my credit, and they said that we can work out a deal.
After driving 3 and 1/2 hours from my home to this dealership, I arrived at the dealership only to find that the vehicle was USED, which the salesperson did not mention over the phone. Regardless, the price was enticing and I decided to go ahead and sign the paper work. The salesperson disappeared and returned and claimed that I had been approved, and I drove out the dealership with my new car.
One week later I was contacted by the dealership who claimed that there were some problems with the negotiation, and that they needed me to return the vehicle immediately. When I asked what the problem was, they said that I was not approved, which was surprising because they had already told me that I was. I became upset and said that I wouldn't, and that it was their responsibility to honor the deal.
Long story short, I received nearly 10 phone calls a day from people ranging from the salesperson to the managers. Finally I received an intimidating phone call from a rude and unprofessional person who claimed to be the manager. They made a series of threats, and said that if I did not return the vehicle they would have it repossessed. I told him that he could not do that because I never missed a payment, and if I really WAS NOT approved, then it was their mistake.
I had already sold my other vehicle and I had no other car at that point. They said that I needed to drive it down there, and they refused to send a flatbed truck to come retrieve the car. Angry and upset, I drove the car back another 3 and a half hours to San Diego, only to be dropped off at the train station empty handed.
I had to deal with the embarrassment of taking the bus and explaining to friends and family where my shiny new car had gone. A couple days later I received a call from the dealership who claimed that I needed a co-signer, and that I could not lease the vehicle, but I could finance it, which was surprising because the initial loan was for $30,000, but the new loan they were asking me to take out was double that amount. I realized that I had been a victim of a scam, and the entire time, I was given the vehicle with the cynical intention of snatching it from under me, in the hopes that I would become attached to the car, and end up spending another $30,000.
I was attached to the car, but I refused to do business with this dealership, and I have urged my family members and friends not to either. After some research I found that I was not the only person to be victimized by this dealership in this matter.
I was treated rudely, and unprofessionally, and the manager in particular, who went by the name of "Sean," was difficult to work with. I was insulted and accused of wrongdoings that were false, and their accusations and insults were very personal in nature. I was told that I was "stupid," that I was a "liar," and that I didn't "deserve that car anyways."
Do yourself a favor, pass on Pioneer Porsche.
CONSUMER
San Diego, California
U.S.A.
This report was posted on Ripoff Report on 11/28/2008 06:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pioneer-porsche/san-diego-california-92126/pioneer-porsche-yo-yo-financing-spot-delivery-scam-intimidation-and-threats-san-diego-ca-395835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Absolutely Incorrect
AUTHOR: Jody - (U.S.A.)
SUBMITTED: Monday, December 15, 2008
This customer gave false information on the credit application and when asked to prove the info by the bank, the customer was unable to do so. In California the seller has 10 days to cancel, if the seller is unable to assign the contract to a financial institution. Giving false information on a credit application is illegal. I know exactly who this complainer is because this is the ONLY time we have had something like this happen. We don't deliver cars unless we feel extremely confident that the customer qualifies. This dealership prides itself on outstanding customer service and integrity.
Jody Hartman
Finance Manager
Pioneer Porsche


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