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Report: #400627

Complaint Review: Policestands.com AKA Autolaptoplink.com - Buffalo Grove Illinois

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  • Reported By: hot springs, ar Arkansas
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  • Policestands.com AKA Autolaptoplink.com 321 Raupp Blvd, Buffalo Grove, Illinois U.S.A.

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ordered on the 11th of november, billed on the 12th by the 21st I had no information, called and was told they were overwhelmed, called again on the 28th got the same answer, started checking and did not like what I found
the address is not the big building shown on the website, it is a home, don't let the sales person fool you into thinking there is a large staff.. on the 3nd of dec I called to cancel my order, and was told I would get a refund, on the fourth I was told it was no processed yet, after the weekend and still no luck I notified the local police department, who already have an investigation ongoing for this company. on 9 dec I got a call from the 847-459-9033 number and a male that did not identify himself told me he would be refunding my money. It is the 12th and still no money, fortunatly I did use a credit card and the card company is processing a fruadulent charge claim

847- 459-9033; 847-493-9458; 866-399-6689
321 Raupp Blvd
Buffalo Grove, IL 60089-2144

Marty2008
hot springs, ar, Arkansas
U.S.A.

This report was posted on Ripoff Report on 12/12/2008 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/policestandscom-aka-autolaptoplinkcom/buffalo-grove-illinois-60089/policestandscom-aka-autolaptoplinkcom-non-shipment-non-return-of-money-buffalo-grove-il-400627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 Consumer Comment

Remember me Ray...BE HONEST...STOP JERKING PEOPLE!!!!!!

AUTHOR: Khale - (U.S.A.)

POSTED: Saturday, March 21, 2009

I have WRITTEN and RECORDED VOICE proof of all these same issues. Just a short recap of my experience with Ray. On 01-07-2006 I ordered on their website, a laptop stand which was paid for online and charged to my bank account on 01-11-2006 for $81.99. After several calls questioning the order, I finally received it on 01-25-2006. On 01-27-2006, I spoke to Ray about returning it. He gave me the same spill 'go to the website and get a "return authorization number"'. After several calls and emails back and forth, finally on 02-01-2006, I spoke with Ray and he told me to write "Ray" on the outside of it and send it back which I did that day using USPS. The package arrived at the USPS in Buffalo Grove, IL on 02-06-2006 and a notice was delivered to them [Ray & company] to pick it up on 02-07-2006. While keeping track of notices by on the USPS website, I placed several calls and emails concerning the package not being picked up at the post office. After it sitting at the post office for about 21 DAYS, it was sent back to me on 03-10-2006 and I received it on 03-15-2006. I gave up on getting my money back, even after being lied to and told I would get it back "just return it". I just threw it out in the garage because it was no good to use. I contacted the BBB (which I wish I had done BEFORE I placed the order). ANYWAY, I had forgotten about it...lessons learned...THEN TODAY 03-19-2009 - what do I get in the mail...A LETTER FROM a company calling itself National Bureau Collection Corp. stating that I owe Auto Laptop Link $91.79 and they are going to obtain a judgement if I don't pay it. "Soooooo, let's see...I bought AND PAID FOR a "so-called" laptop stand, I was told to return it for a refund which I did [return it] and they didn't [refund any money] and it was sent back to me" YEAH RAY - I'll pay you AGAIN! RIGHT!!!!!!!!!!!!!!!! Look forward to seeing you in court.........(my attorney does too especially with my paid receipts and recordings of you on the phone). Ken Hale in Goodlettsville, TN 37072. On 03-20-2009, called NBCC - debt was withdrawn...a "mistake".

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#1 REBUTTAL Owner of company

This Person Should Tell the Truth,Very Sad To See People Will say This.

AUTHOR: Vice-president - (U.S.A.)

POSTED: Saturday, December 27, 2008

Policestands.com is a great company with hard working people. We have been in business for over 5 years. We have sold over 20,000 laptop mounts. As you can see we have very few reports on this site. We understand that any bad reports are not good ,but no matter how hard you try some people just can not be satisfied no matter what you do.There are a lot of people in this world that will add a little to the story to make it sound better and some people leave out the important parts and foresure never tell honestly what happened from the other side of the story. Life is like a deck of cards: numbers cards negative & no's, face cards postive & yes's. It would be a lot better life if we had more face cards in life. Give us a chance and you will see we are a face card. Thank you for your time.

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