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Report: #492145

Complaint Review: PosterPass.com, classicdecordirect.com - Evanston Illinois

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  • Reported By: Traci — Waterford Connecticut USA
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  • PosterPass.com, classicdecordirect.com posterpass.com Evanston, Illinois United States of America

PosterPass.com - classicdecordirect.com I ordered 4 posters for $16.00, I received the posters then over the next 4 days I received shipments of 2 posters at the cost of about $40. I sent them back and have not recieve my refund 3 mo. later Evanston, Illinois

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I ordered 4 posters for $16.00, I received the posters then over the next 4 days I received a shipment of 2 posters each day.  I called them and cancel my membership and was instructed to return the posters to posterpass.com.  I sent them back.


I called them a few weeks later to see where my refund was and was told that it takes 1-2 billing cycles to recieve my refund. I called every week for 2 months.  I finally spoke with someone who said they could process my refund, it would take 7-10 days.  10 days later I called back, and was told there was a glich in the system.  They would reprocess my refund it would be 3-5 days.  5 days later still no money.  Called again now told it would be 48 hours.  4 days later ( holiday weekend) still no money.  Just called 15 minutes ago.  Told the person just processed my refund and it would be 48 hours again.


I have requested they mail me a check multiple times and they say that they can't do that.

This report was posted on Ripoff Report on 09/09/2009 09:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/posterpasscom-classicdecordirectcom/evanston-illinois-60201/posterpasscom-classicdecordirectcom-i-ordered-4-posters-for-1600-i-received-the-po-492145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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