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Report: #666639

Complaint Review: Precision Gargara Door Wayne New Jersey - Internet

  • Submitted:
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  • Reported By: Stewart — venice California USA
  • Author Confirmed What's this?
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  • Precision Gargara Door Wayne New Jersey 220 West Parkway Unit 9 Pompton Plains, New Jersey Internet United States of America

Precision Gargara Door Wayne New Jersey $900.00 vs $31.00 Internet

*Consumer Comment: What was the $130 quote?

*Author of original report: UPS Drop Shipped My Order Today

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The electric eye on the garage door stopped working, then about a month later the second door did the same thing so...I called these folks for a service tech to come out and replace these parts.

When the tech got here, he did a song and dance about the year make and model of the currently installed garage door openers, and how the NEW ones he just happened to have in the truck were $900.00

I explained that I really was not able to afford such an expense and he dropped the price by $100.00 bucks and I declined asking that he set about replacing the thing that was actaully wrong with these doors, and he gave an estimate that was $10.00 dollars short of the $139.00 that Sears gets for completely new units!

I told the tech that I thought that the charges were price nothing gouging given the fact that the parts are installed with a wing nut and a screw and that the wires plug in like phone jack, and I sent an unanswered email to their office.

He then made demand for the $69.00 service charge just for coming out which I paid and told him that I would certainly not be using their service after all.

Precision Garage Door of Wayne in this instance never intended to repair these doors, their intent was to convince customers in to spending nearly one thousand dollars instead of replacing the eyes at $31.00 dollars a pair from Amazon, to Star Doors.com and many, many other sellers, and charging labor computed per door for the same visit.

They made their service charge at the expense of their reputation so far as I am concerned.

This report was posted on Ripoff Report on 11/30/2010 11:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/precision-gargara-door-wayne-new-jersey/internet/precision-gargara-door-wayne-new-jersey-90000-vs-3100-internet-666639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
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#2 Consumer Comment

What was the $130 quote?

AUTHOR: Josh - (U.S.A.)

POSTED: Friday, December 03, 2010

Sounds like you didn't do that well, given that the service call was $70 and the parts were $60.  That's what they were quoting to repair the things in the first place.  While the sales pitch might have been a bit out of place, it doesn't sound like they did anything particularly unreasonable.  You have to realize that it costs a considerable amount of money to send someone out on a service call, and that they are not going to work for free.  Next time, I would suggest checking if the repair actually requires professional help before calling someone out -- it is always MUCH cheaper to do things yourself.  For example, changing the brake pads on your car costs about $30 if you do it yourself; a shop would charge around $400 for the same service.

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#1 Author of original report

UPS Drop Shipped My Order Today

AUTHOR: Stewart - (USA)

POSTED: Friday, December 03, 2010

I unpacked two new sets of electric eyes and it took about ten minutes per door to install and for a grand total of $63.00 dollars delivered, the doors are working just fine, any one looking to find an honest service should not deal with Precision Garage Door of Wayne, NJ in my opinion.

What I wanted was a repairman, not a commissioned salesman

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