Complaint Review: Precision Induction Cooktop - Libertyville Illinois
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- Author Confirmed
- Precision Induction Cooktop 1756 N. Butterfield Road Libertyville, Illinois United States of America
- Phone: 855-742-2665
- Web: precisioncooking.com
- Category: Appliances
Precision Induction Cooktop - Never received full order despite phone calls Libertyville, Illinois
*UPDATE Employee: Backorder Help
Show customers why they should trust your business over your competitors...
I ordered the Nuwave Precision cooktop, which was partially delivered on July 11, 2012. The order was incomplete. Missing were the following items: 1 Precision Induction Cooktop and 2 Perfect Green Frying Pans. Numerous calls have been made to customer service, and when we get through (3 people calling), we get a promise of delivery, but ultimately, nothing is ever delivered. The price is reasonable IF the order is complete. Otherwide, it's a rip-off.
This report was posted on Ripoff Report on 09/14/2012 09:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/precision-induction-cooktop/libertyville-illinois-60048/precision-induction-cooktop-never-received-full-order-despite-phone-calls-libertyville-941105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Backorder Help
AUTHOR: Hearthware Jeremy - (United States of America)
SUBMITTED: Friday, September 14, 2012
Hello, my name is Jeremy. I am the Social Media Coordinator for Hearthware, the makers of the NuWave PIC. Im terribly sorry to hear about your missing items and difficulty contacting customer service. I can assure you that we are working diligently towards remedying both of these issues.
If you send an email with your complete order information to facebook@hearthware.com, I can have one of our customer service managers look into the status of your order. Once I hear any news concerning your missing items, I will pass it along to you. Thank you for your patience.
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