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Report: #1420248

Complaint Review: Pro shipping experts - Garland Texas

  • Submitted:
  • Updated:
  • Reported By: Kyle — other United States
  • Author Confirmed What's this?
  • Why?
  • Pro shipping experts Garland, Texas United States

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Absolutely the worst car shipping service ever I wish my girl and I never used them! They don’t haul their own cars they Broker them out. I was not told this up front but I was okay with it! When the actual transportation company delivered my car they were flawless the issue is this company has not paid the actual carrier that did the d**n work! They stole the money they were supposed to pay the company! On top of that it was $1600 they only gave the actual driver $800 so half of the shipment! And they had no wear and tare or anything all they did was take my money and run! Now I have the driver trying to get the money from me! I honestly don’t blame him I have put a stop payment on my credit card and once that process is finished I plan on paying the driver the whole $1600. I understand that these brokers have the right to make money! But not half of the total bill to do about 10 mins of work a few hundred sounds totally fair! I’m sure my car would have shipped much quicker if it was posted on the board for a much higher denomination! Stay away stay far far far away!!! They may ship your car for you but will not pay your driver won’t be long before they are either out of business or the drivers they do get don’t care about your vehicle at all! The driver that delivered my car was from Your Ship Matters he was very professional and had great equipment! I got his card and will use him for all future shipping needs that is for sure!

This report was posted on Ripoff Report on 12/31/2017 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pro-shipping-experts/garland-texas/pro-shipping-experts-shipped-my-car-garland-texas-1420248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
0Consumer
2Employee/Owner

#4 Author of original report

Not false at all

AUTHOR: Kyle - (United States)

POSTED: Thursday, January 11, 2018

You’re right I myself did not ship the car my girl did what is why you can not find my name on file. We never paid the driver a dime. I am not in the car shipping business at all I hired you to ship a car. You did so yes. But you were supposed to pay the driver half of what you charged me. To me if I was the driver you totally underpaid the driver for his work! You did nothing but post it on a car shipping board and then the company that delivered it did so. If you feel it’s fair to take half when you had no ware and tare on your vehicle or equipment, little to no insurance needed, you didn’t drive the miles , you didn’t pay for fuel and if there was tolls you didn’t pay any of them! Then that’s on you! There is a special place for you in the afterlife! Fact still remains I never paid the driver any money I paid you the money and the driver still hasn’t been paid! You have effectively stolen their money! Please show the bank receipt or voided check if you have paid them ! I bet you can’t because you never have!!! I have proof that you haven’t paid them and I have proof of your centraldispatch.com ratings with all of your negative reviews as of recent! I got these from the actual shipper that handled the transportation of my vehicle to me. I guess what the transportation companies say is true... all brokers are liars and thieves!

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#3 REBUTTAL Owner of company

These statements are COMPLETELY FALSE

AUTHOR: Pro Shipping Experts - (United States)

POSTED: Monday, January 08, 2018

These two complaints are from the same folks. Their statements are COMPLETELY FALSE. Unfortunately, this is our competition's poor attempt at... I'm not sure what.  I've never seen anything like this.  They've made up complete lies and posted them on multiple sites.  We never shipped this person's car.  We never stole anyone's money.  We do not overcharge our customers - the dollar amounts mentioned in this complaint are completely made up. They say we stole money from the driver after he'd been paid by the customer - how would we do that? This complaint is complete nonsense. They've named themselves in their complaint, so be warned... if this is how they treat their competitors, image how they treat their customers.

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#2 REBUTTAL Owner of company

These statements are COMPLETELY FALSE

AUTHOR: Pro Shipping Experts - (United States)

POSTED: Monday, January 08, 2018

These statements are COMPLETELY FALSE. Unfortunately, this is our competition's poor attempt at... I'm not sure what.  I've never seen anything like this.  They've made up complete lies and posted them on multiple sites.  We never shipped this person's car.  We never stole anyone's money.  We do not overcharge our customers - the dollar amounts mentioned in this complaint are completely made up. They say we paid the driver $800 then we somehow stole it back from him - how would we do that? This complaint is complete nonsense. They've named themselves in their complaint, so be warned... if this is how they treat their competitors, image how they treat their customers.

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#1 Author of original report

Pro shipping experts stole money from the driver after I paid them !

AUTHOR: Kyle - (United States)

POSTED: Monday, January 01, 2018

 Absolutely the worst car shipping service ever I wish my girl and I never used them! They don’t haul their own cars they Broker them out. I was not told this up front but I was okay with it! When the actual transportation company delivered my car they were flawless the issue is this company has not paid the actual carrier that did the d**n work! They stole the money they were supposed to pay the company! On top of that it was $1600 they only gave the actual driver $800 so half of the shipment! And they had no wear and tare or anything all they did was take my money and run! Now I have the driver trying to get the money from me! I honestly don’t blame him I have put a stop payment on my credit card and once that process is finished I plan on paying the driver the whole $1600. I understand that these brokers have the right to make money! But not half of the total bill to do about 10 mins of work a few hundred sounds totally fair! I’m sure my car would have shipped much quicker if it was posted on the board for a much higher denomination! Stay away stay far far far away!!! They may ship your car for you but will not pay your driver won’t be long before they are either out of business or the drivers they do get don’t care about your vehicle at all! The driver that delivered my car was from another company that wishes not to be named he was very professional and had great equipment! I got his card and will use him for all future shipping needs that is for sure!

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