Complaint Review: ProActiv (365) Solutions - Des Moines Iowa
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- Author Confirmed
- ProActiv (365) Solutions PO Box 10213 Des Moines, Iowa United States of America
- Phone: (800) 234-6050
- Web: Proactivsolutions.com
- Category: Sales People
ProActiv (365) Solutions ProActiv Solutions Unauthorized charges to financial account, nondelivery of product, no tracking numbers for products claimed to have been shipped Des Moines, Iowa
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Made a purchase from Proactiv last in October 2012. Account was debited for $19.95 for Xmas gift for my granddaughter. I have always had a "Do not ship" without my order or authorization along with my selection of products I wanted to order with this company since March 2012.
On December 13, 2012, ProActiv Solutions deducted $39.94 from my account! When talking with their customer service Rep, I was told that they did not want me to run out of the product so "they" selected what to send to me. When I requested a refund to my account, I was told that I would frist have to return the product as they had just mailed it that morning.
I requested a tracting number and I was told they did not have one. When I asked for the expected date of deliver of this product, I was told that it could take 4-6 weeks (Des Moines is only 250 miles away from Omaha, NE)!
I too want to join in on a class action against this scandalous company.
This report was posted on Ripoff Report on 12/22/2012 10:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/proactiv-365-solutions/des-moines-iowa-50936-0213/proactiv-365-solutions-proactiv-solutions-unauthorized-charges-to-financial-account-non-985870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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