Quick Quote Mortgage Company would not complete a mortgage after rates went up Valrico Florida

On 10/23/2013 I agreed to a mortgage and completed an application with Greg Wellmaker @ Quick Quite Mortgage.  He immediately took a credit card for payment of a credit report, and then sent a Truth In Lending form, the written applicaiton, and a requeest for additional paperwork to support the mortgage (tax records, employment history, income verification, etc).  I submitted all paperwork in less than 24 hours. 

Over the next almost two months, i reached out to Quick Quote Mortgage requesting a status as rates were going up and i wanted to make sure we would close the mortgage.  Each time, there were delays in getting a resonse, but eventually they replied that they had everything they needed from me.  Eventually, i mailed them asking how they could close a mortgage so long after we locked in.  After another 5 days delay, they finally came clean and said they could not proceed with the mortgage as originally discussed, even though i had submitted all paperwork in under a day, and even though I had been in contact with them almost every week since we initiated the process.

On 12/16, approximately 54 days after the original lock in date, I recieved an email letting me know they could not process the loan, but that i could lock in at today's rate (a full .25% higher).  On a 15 year loan my size, that represents more than $10,000 in additional interest payments.  I asked to speak to the owner and he has not responded.