Complaint Review: Quik Cash - St. Ann Missouri
- Quik Cash 9905 St. Charles Rock Rd. St. Ann, Missouri U.S.A.
- Phone: 314-427-2439
- Web:
- Category: Cash Services
Quik Cash, QC Holdings Check Cashing Fraud, withheld funds with no basis St. Louis, St. Ann Nationwide
*UPDATE Employee: Do You deserve a Refund?
*UPDATE EX-employee responds: i watched it every day
*Consumer Suggestion: CONTACT MISSOURI DIVISION OF FINANCE
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I had several payday loans with this company from 2000-2001. I stopped using this company for payday loans, but DID continue to cash checks there on occasion without any issues.
Now mind you I have had payday loans with other companies and had NO problems obtaining those payday loans. The last one I got the company ran it through Tele Track and it came back that I owed Quik Cash for an outstanding loan?? The payday loan company called Quik Cash and questioned the amount that I owed them, the woman that I spoke with said that I owed them $25 from a loan in 2001??!! The company I was at, went ahead and issued me the loan based off of the info that Quik Cash gave to them, that I owed $25, obviously not a loan I defaulted on but rather some fee.
So approximately six weeks ago, I only owed Quik Cash $25. Well, I go in today to cash my paycheck and it was taking a really long time, first off they called my work to verify with my payroll dept. that I had cashed the check, so if I tried to report the check stolen that was a lie (this having happened is strange all by itself)??!! So then the manager comes back and asked if I knew I owed them money, I said, "Um, I do not owe you any money!" She then began to tell me that I owed them $373 from a payday loan in 2002 and that when they ran my check through it kept all of my money and applied it towwards this debt.
I lost it, not only is this my grocery/bill money, but they were stealing my money from me basically. I said I wanted proof of this debt and she showed me her computer screen which meant absolutely nothing, then I asked her why six weeks ago when I called because they had me in Tele Track did they say that I owed them $25??!! The manager could not give me a straight answer, she said there was no way she could give me any of my money and would not give me my check back. What else I thought was very strange is that up until the point that they told me I owed this money I had my check in my hand. They did not ask me to sign it or put my thumbprint until they came up with this bogus debt.
I feel violated, it would be one thing if I thought this was a valid debt, but I honestly do not think I owe this money. They said the only way they could give me my money is if I produce a receipt??!! When I asked to see the contract, they said they could not give me that as this loan was so old, yet they will take my money.
I am BEGGING anyone else with this problem I would LOVE to nail this company. This has to be illegal. Please HELP!
Andrea
St. Louis, Missouri
U.S.A.
This report was posted on Ripoff Report on 05/11/2006 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quik-cash/st-ann-missouri-63114/quik-cash-qc-holdings-check-cashing-fraud-withheld-funds-with-no-basis-st-louis-st-an-191071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Do You deserve a Refund?
AUTHOR: Jacki - (U.S.A.)
SUBMITTED: Tuesday, July 24, 2007
If you are positive you were wronged and do not owe for this debt, there are steps you can take to get your money back.
If you are just want proof of the validty of the debt go back into the branch and have them show you a copy of the bad check. If this check is not yours and someone has committed fraud against you can file a police report.
If indeed this debt is yours and you paid it off ....just bring in your receipt so you can receive a refund.
There was nothing illegal about this transaction. I urge you to call a member of management to resolve this matter. We would be glad to help you.

#2 UPDATE EX-employee responds
i watched it every day
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Monday, July 16, 2007
I used to work for this company and witnessed this happening every day. I had to leave the company after seeing such shameless collection practices.

#1 Consumer Suggestion
CONTACT MISSOURI DIVISION OF FINANCE
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Tuesday, June 13, 2006
You need to contact the Missouri Division of Finance @ 573-751-3463. All payday loan/finance companies are requlated by the state of Missouri and complaint can be filed with them. You will have to give your name and exactly what happened.
Your prev account will be audited and the examiner will decide if you truely owe the money. If you can obtain where your check CLEARED your account and was not returned as NSF/ACCOUNT CLOSED or a receipt showing paid in full then you should be good to go. Best of luck to you.
Payday Company Owner
Missouri


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