Complaint Review: Redrockmicro - Irving Texas
- Redrockmicro Irving, Texas U.S.A.
- Phone:
- Web:
- Category: Internet Services
Redrockmicro I bought a infomation book that includes parts list and exlusive membership to secret forum, I was misled and lied to by brian! he never told me where to buy the parts and deleted me from the forum that I paid tas prt of the deal to ber a member of! he told me there was two forums but one dosent excist! brian is lier and a rip off! Irving Texas
*Author of original report: giving out account information
*Author of original report: giving out account information
*REBUTTAL Owner of company: Extortion
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this company is selling a instruction booklet that shows you how to build a lens adapter, part of the package includes membership to a secret forum that is suppose to offer support and where to buy all the parts needed to build the adapter, I joined the forum but dident find any support! there was no listing of companies that sell the parts! I asked Brian about this and he said oh thats another forum you have to join, he gave me the link to join and the link was to the same forum I was on already! he was playing games! I asked him where I can buy the parts for to build the adapter and he dident tell me!
I complained to the company a number of times about locating the parts I needed! Brian sent me back a nasty email and deleted me from the forum! as part of the purchase of the instruction booklet im suppose to get support and accsess to this forum and theres nothing there and he deleted my account! he said he was happy to do so! I have not recieved the instruction packet yet! I advise everybody to stay away from redrockmicro! they are rip offs! misleding liers! they want you to buy the parts from them at a heafty price! example a achromat lens from the surplus shack is $10.00 from redrockmicro its $400.00 when I bought the DIY plans it was to buy and build for cheap money! redrock sells the adapter assembeled for $1200.00 but if you buy the parts from them and build it your self it cost $1300.00 there is no advantage! rip offs!
Alfredo
lynn, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 04/29/2007 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/redrockmicro/irving-texas-12345/redrockmicro-i-bought-a-infomation-book-that-includes-parts-list-and-exlusive-membership-t-246086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
giving out account information
AUTHOR: Alfredo - (U.S.A.)
SUBMITTED: Monday, April 30, 2007
Brain at red rock micro is posting my wifes credit card information on the internet, he claims Tina is a fake when but her credit card
was charged by this company with out disput! he claims tina dosent excist but infact she ordered the package with her card for me! Braian is posting her private information in forums such as myspace as a form of retailaiation because im warning the film community about his actions! BEWARE OF THIS COMPANY! they rip people off as well as violate fedral portection laws! im going to call my attorney and report this company to the correct branch of goverment!

#2 Author of original report
giving out account information
AUTHOR: Alfredo - (U.S.A.)
SUBMITTED: Monday, April 30, 2007
Brain at red rock micro is posting my wifes credit card information on the internet, he claims Tina is a fake when but her credit card
was charged by this company with out disput! he claims tina dosent excist but infact she ordered the package with her card for me! Braian is posting her private information in forums such as myspace as a form of retailaiation because im warning the film community about his actions! BEWARE OF THIS COMPANY! they rip people off as well as violate fedral portection laws! im going to call my attorney and report this company to the correct branch of goverment!

#1 REBUTTAL Owner of company
Extortion
AUTHOR: Brian - (U.S.A.)
SUBMITTED: Sunday, April 29, 2007
Since Alfredo (aka lynn) has been kind enough to share his experiences, I feel obligated to share with you an email exchange wherein Alfredo (masquerading as one tina in our forums) attempted to extort us. Here is one of his many emails to us (edited for decency):
On 4/29/07 10:14 AM, "alfredo" wrote:
you know what? my patient ran out! your a f_____g first class b___! I know all about copy rights! I twist a word here and there and its not yours anymore! there's nothing to talk about! you want me to shut up? now you have to give me the parts i need for free b_tch for not telling me where to buy it! you dont know me! I can be a f_____g nightmare! and I copied all your emails you sent me as a tool for bashing you in all the cine forums! if you want to settle my emotional distress right now I need a 72mm acromat hd, the black box rail and brackets! you have the address to send to! consider this an out of court settelment! email me a confidental agreement and I will agree not to release, alter, or talk bad about your company! I will simple dispear! all of this is
part of the settlement! your call im not f_____g
playing games!"
The entire email thread is available below. You can decide for yourselves.
BE WARNED: use of explicit language is part of this exchange:
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
As you can see Alfredo is making a blatant attempt to exort products from us.
Also in response to other comments/accusations made by Alfredo here:
1. We only removed Alfredo from our forums after he sent a message to me stating (his words)
"f___ off! your a stupid pr__k ! delete me for your POS forum!"
I can only assume that was a request to be deleted from our forums (the explicit version can be found in the link above if you're really interested). In Alfredo's statement at this site, I replied to him I was "happy to honor [this] request [of his to remove him from our forums]" as he made this request to us.
He was repeatedly given instructions on how to access our DIY forums (and which many hundreds of other customers have and do access with no problems), and when he finally did follow the directions and was provided immediate access.
We have not deleted any of Alfredo's (tina's) posts from our forums. He posted reasonable questions (c-mount, using something other than the gg we provide in the kit) so there is no reason to delete them.
His post here regarding our products is an untruth. We proactively sell and market both a professionally manufactured product and a DIY Guide for building an adapter for very little money. The DIY Guide provides instructions on how to purchase inexpensive parts and build a working adapter for as little as possible (usually around $100-150 total). There is no mystery that a DIY version costs so little. In fact, that is the whole point of our DIY Guide.
The professionally manufactured version - which includes many other accessories in the kit besides the adapter, such as a rod support system, lens mount, and professionally manufactured lenses - does cost more, precisely because it is a manufactured product, not a Guide. We offer both products because some people prefer a lower cost DIY solution and others prefer a pre-built, professionally manufactured solution.
Please note that Alfredo has duplicated this post into many forums, as his threat has indicated. He has also indicated he is willing to plagarize our DIY Guide and post it for free to the Internet, which is illegal. You should also consider he does not use his real name when making these accusations as he has done here.
We are saddened some people abuse the privelege and responsibility of consumer advocate sites such as this.
We stand behind our products 100%. If anyone has any comments or pointed questions, we welcome them. you can write to me directly at brian@redrockmicro.com
Thanks for the opportunity to respond
Brian Valente
Redrock Micro


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