ResllerRatings.com If you don't pay them, then you will basically always have negative reviews Internet

What most people don't realize is that ResellerRatings charges merchants hundreds to thousands of dollars per month if they want to respond or know anything about individual complaints. So what happens is if you pay, then you can respond to customers and get negative reviews removed. If you don't pay, then a site's average review is going to be much lower because the negative reviews will be anonymous and you can't help the customer or get it removed. Do a test yourself. Pick a few merchants randomly in the same category and sort them by average review.

Then look at which merchants have paid (They will tell you which ones are paid) and you will notice that in almost every case the ones with the highest average are the paid ones. Now, you could make a case that the higher rated ones care more and that's why they pay and are better, but for a small business $600 a month to handle 2 or 3 reviews a month is a huge cost, so it may not be because they don't care, they might not be able to afford it. Ask yourself if it makes sense that a random selection of companies would have higher ratings based solely on whether they pay resellerratings.com and then ask yourself if you want to continue to trust their ratings.

Our company has been victimized by this company in this way so we put a link on our website's order completion page where we have thousands of orders per day and tracked how many people clicked it. Over the course of two months not a single review showed up on the site despite over a thousand clicks. We've done similar things in the past since we trust that we are doing a good job and want people to review us good or bad and the review to click rate has been around 20%, so we should have had dozens or hundreds of reviews on resellerratings.com, but not a single one showed up. Then another anonymous negative review showed up a month after we took down the link, so we know that people can review us. I believe that not only do their practices bias against sites that don't pay, but that they don't display positive reviews unless you pay.  Either way, just their stated practice above is enough to warrant a report here.