Resume Edge Complete scam - you pay a high fee for a poorly written document & you must do all the work yourself Internet

Resume Edge is a complete scam!! Stay clear away! I paid nearly $300 for a professional resume and received the most generic and poorly written document that my 15 year old brother could have written. The writer spent a total of 5 minutes asking me questions which clearly did not help her understand my work history as the resume I got make absolutely no sense. I have requested a refund, but was told that it meets Resume Edge and industry standards which clearly are very low considering I drafted a much better resume using a free resume tool online. In short SAVE YOUR MONEY as you are paying this scam of a business to do ALL the work yourself. They clearly do not have any "Insider knowledge" or edge that will make your resume stand out to recruiters. Oh and to top it off - their customer service will ignore you. I responded to an email informing me to work things out with my writer to which l requesting a refund and have not heard back for over a week. They need to go out of business.