Complaint Review: Rii Stroman - Conroe Texas
- Rii Stroman 14500 Hwy 105 West Conroe, Texas U.S.A.
- Phone: 936-588-4444
- Web:
- Category: Realtors
Rii Stroman ERA Stroman Ripoff timeshare resale scam Conroe Texas
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It has now been 2 years since we unwittingly handed over $499 to Rii Stroman (then ERA Stroman) expecting to quickly unload our timeshare week in Florida. Here's what we received for that $499:
- a formal cover letter describing the process with a handwritten note saying "we're on the way!"
- a form to sign
- a business card for a realtor we have never spoken to again
- promises and assurance that our timeshare was in such high demand that it would sell immediately
We have not received a single phone call from Rii Stroman. After 6 months I called and attempted to speak to the realtor on the business card. I was given the runaround and put in contact with a customer service agent. She indicated there was nothing she could do to help and the property would sell when it would sell. I called again after another six months and got a similar runaround. This time the person I spoke to was rude and unhelpful. The final time I called, I pressed the agent for advice on what to do to get rid of my timeshare quickly (e.g. should I lower the price). She kept telling me it was up to me. When I commented that I thought they were there to advise me, she got rude and asked what do you want from me? I told her I wanted my money back.
I had been under the impression this company was reputable given their name in the real estate industry. I'm not sure what legal rights I have but at a minimum, I want to make sure others don't fall into the same trap.
Donna
Northford, Connecticut
United States Minor Outlying Islands
This report was posted on Ripoff Report on 01/05/2005 06:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rii-stroman/conroe-texas-77304/rii-stroman-era-stroman-ripoff-timeshare-resale-scam-conroe-texas-125998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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