Complaint Review: Road Loans - Capitol One Auto Financing - North Richland Hills Texas
- Road Loans - Capitol One Auto Financing 5201 Rufe Snow Drive Suite #400 North Richland Hills, Texas U.S.A.
- Phone: 888-276-7202
- Web:
- Category: Sales People
Road Loans - Capitol One Auto Financing BEWARE Very misleading and ridiculous rates HUGE RIPOFF BEWARE North Richland Hills Texas
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I recently was on the market for a used car from a local Lincoln Mercury dealer in Long Island, NY. I was browsing car quotes .com or some internet based auto loan site which displayed Capitol One Auto Finance offering rates from 6.0% or similiar on used cars from a brand dealer (cadillac, ford, etc). I have decent credit and a solid credit history
I received a response from Capitol One Auto Finance that said "unfortunately we cannot get you any money" which i laughed at because i received 7.09% from three other lenders. I then receive a email from RoadLoans Road Loans which said congratulations you have been approved for up to $16000.00.
I was taken back i did not remember applying to them so i contacted Capitol One and they informed me when i signed up i clicked to ok another lender of theres to send me a quote, this was very misleading, i guess Capitol One has resorted to small ripoff tactics used by shady sales people to gain business.
I was looking over the email and noticed they did not mention a interest rate, which i found to be quite shocking, they did however have all the information so you can submit your purchase and information to get your check to buy your vehicle - and enter the gates of funding hell.
I called them and explained i did not authorize them but fortunately for Capitol One i guess you have my information which i needed to verify with the women who had a heavy accent and sounded like a girl on a Brooklyn street corner. She confirmed my loan amount and continued to congratulate me on my funding approval, letting me know how lucky i was, i started laughing and asked her for laughs what is your interested rate, she responded "its the industries lowest" i was excited and asked her again what is the interested rate - 22.90% WOW no wonder Capitol One declines you and sends you over they make more money on comission from screwing you than they would make if you had a normal rate (6.80-8.2%) or higher (12.65% being VERY HIGH).
I asked her to please cancel my application and send me a email confirming this, she told me she cannot cancel it for 30 days. I called back and spoke with a individual who sounded more intelligent and actually apologized for her associates behavior whom she did not know who that was, and proceeded to cancel my application and send me a email confirming that.
Do not do business with either companies this type of fraud and misleading the American people is wrong, immoral, and hurts hundreds of Americans every day. I found Bank Of America to have the most competitive rate and i am not advocating for them but my point is search around dont let your salesman or financial officer force you into anything, good luck.
Whistleblowernyc
New York, New York
U.S.A.
This report was posted on Ripoff Report on 08/15/2008 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/road-loans-capitol-one-auto-financing/north-richland-hills-texas-76180/road-loans-capitol-one-auto-financing-beware-very-misleading-and-ridiculous-rates-huge-r-363276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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