Room To Go Houston Poor Workmanship Poor Customer Service Woodlands Texas

I Could spend pages complainiing but no need to bore you.but ordered 2 bar stools and four swivel chairs for kitchen Table.  3 of the 6 items had problems,  after about a month they had someone come out,  he halfway fixed one item and didnt touch the other two items.  Wife called complaining, i called tech before he got out of neighborhood and he refused to go back.  So time she took sitting around was wasted, because half of the chairs we got didnt work for the first month we got them, by the way we waited 6 weeks to get them if i remember right.  They agreed to send someone elst in a month or so, or we could rent a truck and take them in.   No thanks.  I took them apart and put them back together.  Screws were too short and stripped, so put longer ones in and used locktite on long bolts.  

I spent several hours talkiing to these people trying to get results and finally gave up.  If it would have been one chair or one event could have chalked it up to minor issue but half of the chairs were screwed up and then teck had bad attitude (usually means bad management).  If you buy from these people you deserve what you get.