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Report: #1435946

Complaint Review: Ryan Sloan Sloan Inc Houston - Houston Texas

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  • Reported By: Robert — Cypress Texas United States
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  • Ryan Sloan Sloan Inc Houston 11210 steeplecrest Houston, Texas United States

Ryan Sloan Sloan Inc Houston Soan Deceptive business practices stealing money fraudulent invoices and a liar family business with father 100% con man Houston Texas

*REBUTTAL Owner of company: Clarifying a misrepresentation of character

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Ryan Sloan approached me and one of my employees in a parking lot explaining how he can show me where my company is losing money and how he can review processes that are in place. I agreed to pay him a RETAINER of $2,500.00 and I did. He then came by every day trying to get time with me for some strange reason. I was very busy at the time and the last time I checked, a retainer means I will call you when I need you. Needless to say he recieved zero time from me. One of my men was confronted by Sloan and he stated that I can't get any time with me. I want to interview him. He came to my office and I had about 15 min of free time so gave it to him. He started the conversation with asking me random questions. He then charged me $800.00 for this. I was out an entire week and he decided to interview all my direct staff and charged me for that. Not once did he ever recieve clearance to do this. I came in Friday afternoon to sign checks. One of the checks came up missing that I signed and it was blank. I searched and asked all if anyone knows the were abouts of the check with no luck it was gone. 2 weeks later my banker showed me a check that Ryan Sloan cashed. It was for $7,300.00. This is the missing check. Ryan sloan explained himself to my mangers that he sells conversation. When asked about the check he bold faced lied and stated I asked him to take one of the checks. It doesnt work that way. He is thief and a con man. If I didn't have anything to lose, I would be heading to prison. He took food off my childrens plates.

This report was posted on Ripoff Report on 03/25/2018 10:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ryan-sloan-sloan-inc-houston/houston-texas-77065/ryan-sloan-sloan-inc-houston-soan-deceptive-business-practices-stealing-money-fraudulent-1435946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Clarifying a misrepresentation of character

AUTHOR: Ryan - (United States)

POSTED: Friday, November 08, 2019

I can understand an upset client. I have been an upset client. However, it is never acceptable to bare false witness. This is my client and his name is not Robert, and the accusations are a fraudulent representation of the matter.

I did meet this client in the parking lot at my office. He asked me what I do, and I said I take businesses to the next level by advising, handling administrative tasks, and developing marketing campaigns. He said he needed a lot of help. I agreed to meet with him and explain my services.

As is customary by attorney’s, CPA’s, and consultants, I ask all of my long-term clients for a retainer and only after I have explained my services and reviewed my contract with them. After this meeting, the client paid my retainer fee and I went to work.

The retainer is returned to the client as a $500 deduction from progressive invoicing, and is outlined in the contract. The first step is always to gather information about the business; what its needs are; who the team members are and their responsibilities; what the problems are; and what the goals are. I do this through several interviews, and such is spelled out in my contract and explained before receiving the retainer.

After several meetings, this client asked me to help him separate his relationship with his partner and review his tax situation. I did both, and found that his accountant was giving him false information and fraudulently charging him for services he never needed. He then asked me to take over administration and stop all services from his accountant.

I did; however, I refused to be the controller because managing other people’s money can be a sticky business and this client was not stable enough for that to work. I never had access to any bank accounts, checks, credit cards, or cash, and I never made any payments on behalf of the organization.

During this time the client hired another individual to be his CEO. He gave me explicit instructions to work with him to grow the company. I was to handle Administration and the other gentleman Operations. We went to work right away and implemented several processes, put technology in place to handle workflow, and began team building for growth. After a couple of weeks, the client decided to let the other gentleman go and refused to pay him his invoice.

Since we had done extensive work developing the business, I met with the client to discuss slowing down and regrouping. It is hard on cash flow and will impede growth if a company continues changing their strategy before seeing the fruit of their labor.

At this meeting the client told me he knew he owed me some money and began filling out a check. He then told me that he trusted me implicitly and felt very secure with me on the team and he wanted to make sure I was paid because cash flow was struggling. Meanwhile, he was purchasing a new motorcycle at the Harley Davidson dealership.

I reached for my invoice to go over it with him, and he told me to stop being rude and handed me a blank check. He then told me to go to the bank to cash it because money goes in and out every day and he wanted to make sure I was covered.

I followed his instructions and wrote the check for the total amount of the invoice, but instead of cashing it at his bank I deposited it. My bank put a 10 day hold on it, and I went to the bank of the business and asked them to confirm the funds so the hold was removed. They had to call the client to confirm that I was with the company and the client confirmed it so they released the funds.

I continued working with the client on the new strategy in the next couple of weeks. Then one of his employees came in to my office asking me about the payment and why it was so high. I sat with him and reviewed my contract and my invoice. He said there was no way I spent that much time with the client because he doesn’t spend it with anyone.

I disagreed with him, and he would have no way of knowing because he was out in the Gulf of Mexico on an oil rig. He then asked if I would discount any of the time, and I said I would be more than happy to provide a few hours of service at no charge for the sake of the client, but that I would need to speak with the client.

The following week a friend of the client asked me to a special meeting to discuss the situation. I once again reviewed my contract and my invoice and explained that I charge by the hour as agreed. He said they were all in this together trying to build something great.

I explained that I have a family and children and I serve my clients with the expectation of payment. I once again offered to provide several hours of service at no charge because my business is designed to help business owners just like this client to achieve their goals and dreams. He agreed and relayed the message to the client.

A couple of weeks later, the client called me and asked me to meet with him. I went to his office and we buried the hatchet on the situation. He apologized and I apologized. He then asked if I would be available in the future to help if he needed, and I said I absolutely would.

It is unfortunate that “Rippoff Report” does not have a policy of doing a thorough review of complaints to ensure they do not destroy the reputation of innocent people. I have many clients who have used my services to solve their problems, reach profitability, and achieve their dreams.

Along the way, not everything works out; but I have never stolen from a client or misrepresented my services. My business is 100% referral and I would not be able to provide for my family if I was anything but honest, diligent, and capable.

I hope for nothing but blessings and profits for this client and all entrepreneurs!

 

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