Complaint Review: Serenity House - Loveland CO
- Serenity House 217 West 4th Street Loveland, CO United States
- Phone: 9703016835
- Web: serenity-houses.org
- Category: Homeless Shelters / Safe Houses
Serenity House Waited for payment then cancelled contract. Loveland CO Colorado
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There are establishments that will take advantage of your situation. Serenity House is one of them. My daughter returned to Colorado with no place to live. She had left a treatment center in California. She had no money. Prior to checking in to SH she had been drinking. I was advised of this by someone who saw her just prior to her checking in but learned about this fact several weeks later. SH admitted her knowing that I intended to pay as my daughter had no money. I live in another state. My daughter signed the contract which advised that there are no refunds if you are using. She had been using that morning prior to signing the contract in the early afternoon. She was also tested for BAC that evening and spent one night there. When I connected with Jocelyn Sharpes the proprietor on the following day, she said that she would accept a Zelle payment which is immediate so I paid her immediately. On the 2nd night my daughter was tested again and tested positive and was immediately asked to leave. I have no problem with my daughter being asked to leave. I do have a problem with the management knowing full well that she had been using, but waiting until they got their payment of $800 before asking her to leave. I asked Jocelyn Sharpes, Proprietor for a partial refund. She strung me along for more than 3 weeks saying that she would do that. Then, when I finally lost patience she informed me that there were no refunds. She got her money and was able to rent the bed out again. Christian? No indeed. Fair? Nope. Honest? Nope. If you go there, know these things before signing up. These people will take full advantage of you anyway that they can. At least one of the positive reviews appears to have been written by one of Jocelyn’s family members. Stick with (((REDACTED)))House.
This report was posted on Ripoff Report on 10/20/2018 03:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/serenity-house/loveland-co-80537/serenity-house-waited-for-payment-then-cancelled-contract-loveland-co-colorado-1465137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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