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Report: #1163852

Complaint Review: Serra Honda - birmingham Alabama

  • Submitted:
  • Updated:
  • Reported By: cindy — pinson Alabama
  • Author Not Confirmed What's this?
  • Why?
  • Serra Honda 1813 ensley avenue birmingham, Alabama USA

Serra Honda Serra Automotive Group Ripoff on used car birmingham Alabama

*Author of original report: Expect it

*Consumer Comment: This Jeep is ELEVEN years old..

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My son purchased a 2003 Jeep Cherokee from Serra Honda in October 2013.  He is disabled and on a limited income, so his vechile must be dependable.  He was given a Autocheck Vehicle History, showing a score of 81.  He paid full if not over book, but he was disperate for a car since his other car when hit and totaled by someone with no insurance.  In the 9 months since he purchased this vechile from Serra Honda, he has had about $3000.00 in numerous repairs.  Shortly after he got the vehicle he had to put tires, brakes front and rear and a front end alignment. Then it seems to continue to fall apart. Replaced air-gas regulator sensor, power steering high pressure line, raditor hoses, air conditioning serviced and recharged due to a leak, transmission auto cluct replaced and the drivers seat bracket has broken three time.  I understand you buy a used vechile with no warranty, but it shouldn't fall apart as soon as you drive it off the lot............

This report was posted on Ripoff Report on 07/21/2014 04:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/serra-honda/birmingham-alabama-35218/serra-honda-serra-automotive-group-ripoff-on-used-car-birmingham-alabama-1163852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

Expect it

AUTHOR: cindy - ()

POSTED: Monday, July 21, 2014

You might expect these issues if you bought it from a shady Billy Bob's Auto, not a large dealership.  But everyone has there opition of whats right or wrong.

 

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#1 Consumer Comment

This Jeep is ELEVEN years old..

AUTHOR: Ken - ()

POSTED: Monday, July 21, 2014

You can expect problems, likely many.

"Shortly after he got the vehicle he had to put tires, brakes front and rear and a front end alignment."

ALL these items are normal maintenance items. 

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