SIMON MALLS VISA GIFT ACCOUNT INCOMPETENCE Indianapolis, Indiana

Three days ago i wanted to buy somethig from an online merchant that only takes Visa cards.So I thought i would buy a simon malls gift account with my mastercard and send it to myself so I could make the purchase.
Good idea right, NO WRONG!.
I bought the Visa gift account with my mastercard useing the same name, address and phone number for the purchaser and recipient-"me".
The same info registerd at my cards bank.
Simond malls withdrew my money but would not give me my gift account. I was flaged as fraudulent. Apparently I was attempting to "get this" I was attempting to STEAL MONEY FROM MYSELF!!
i called simond malls verify, they passed it off to the credit card processor {Verisign} who intern passed it off back to simond malls.
Even though i was talking to them in person, they wanted me to start FAXING THEM COPYS OF MY DRIVERS LICENCE AND BANK STATEMENT TO MAKE SURE I WAS NOT TRYING TO STEAL MONEY FROM MYSELF!!
SIMOND MALLS WAS GOING TO KEEP THE MONEY THEY WITHDREW FROM MY MASTERCARD UNTILL THEY RECIEVED A COMPLANT.
IT IS GOING TO TAKE 5 DAYS FOR MY CARD TO BE CREDITED BACK.
I WOULD SUGGEST EVERYONE STAY AWAY FROM THIS PHONEY
BALONEY COMPANY AND THERE ONLINE INCOMPETENCE.

BEN
STUDIO CITY, California
U.S.A.