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Report: #520038

Complaint Review: Slumberland - Iowa City Iowa

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  • Reported By: cj444 — Iowa City Iowa United States of America
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  • Slumberland 947 Hwy 6 East Iowa City, Iowa United States of America

Slumberland Slumberland in Iowa City, IA DOES NOT HONOR WARRANTIES! Gives the runaround Iowa City, Iowa

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I had previously purchased many items from Slumberland over a period of time, and noticed that some of those items began to fall apart after a relatively short period of time.  In one instance I purchased a mattress from them, and was convinced to pay a large amount extra for a mattress cover to protect the mattress with the guarantee that if the mattress were damaged it would be under warranty.  Several months later, water got underneath the protector and the mattress became moldy.  I called Slumberland, and spoke with an associate, who gave me the manager, who told me to call the cover company, and said that they wouldn't pay a dime towards the warranty. 

I'm always disgusted when loyalty is rewarded by dishonor.  If you sell someone a warranty, honor it.  These people do not. 

This report was posted on Ripoff Report on 11/05/2009 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/slumberland/iowa-city-iowa-/slumberland-slumberland-in-iowa-city-ia-does-not-honor-warranties-gives-the-runaround-i-520038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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