Smart Style-Erin Barefoot Manager Haircut was completely chopped up, very rude attitude while getting it fixed by another stylist Grenada Mississippi

Stephanie you are so correct. If there was a problem with the service then i wish something had been done before the customer had decided to post a comment about me on this website. It is really hurtful when you think that you have pleased a customer and then they decide to go to these measures. People please try to think about other individuals feelings before trying to deliberately hurting them. I also would like to comment that my apology that was given that day in the salon was truly meant from the heart.

First of all, if there was a problem with the initial service, then something should have been said right then and there. Not once should a customer leave the salon if they are unhappy with their service in any way shape or form. Secondly, if a customer DOES come back with a complaint and the manager/owner handles it incorrectly, then it makes the entire business look badly. I work in a salon and I have seen on many occasions how just ONE lousy attitude can bring down the entire clientele. I know that I myself won't step foot in a business where the employees have a "the world owes me" attitude. Some customers are hard to deal with; I experience it on a daily basis. But you can't resort to eye-rolling and name-calling when a complaint is expressed, whether you're the stylist or the manager. Do whatever you can (within reason!!) to correct the problem, apologize, and leave it at that. It's kind of silly that people have to get on the internet to air their grievances with someone; if you have a problem, tell it to the person themselves. I know I myself wouldn't be too pleased if I saw my name dragged through the mud on a webpage, especially when I was under the impression that my services were satisfactory. Also, if you DO decide to get on this website and publish your business for the world to see, you're not going to seem credible if you're using 15-dozen different names in your posts. I didn't know who was Erin from Jennifer from Mikki in this whole deal. Sounds like to me a couple of hens got their feathers ruffled with one another and they're taking their petty squabbles online. Excellent customer service, great attitudes, and definitely MATURITY goes a LONG way, "ladies."

I do remember you coming into our salon last summer. I also do remember when you left that your haircut was perfectly acceptable!!!!! You did return and said you were not happy with your service. I also remember apologizing to you in front of the other stylist. What you did or had done to your hair after you left our business I do not know!!!!!! So I apparently apologized to you for no reason!!!! Maybe you should consider changing your attitude towards people. People with NASTY attitudes dont get very far.

Thanks,
Erin

I know who and where exactly you're talking about. I myself received a haircut from this young lady, only to have to go to a totally different salon and stylist to have it fixed. It definitely makes you scared to get a haircut, because you never know who's good and who isn't. My suggestion is that if the stylist who FIXED the bad haircut was satisfactory, stick with her.

Also, I know you probably posted your report under one name but it shows another. You probably want to remain anonymous or whatever, but it adds better credibility if you have the same name in your registration with this site that you place in your reports. Some people may be thinking that you're lying if you use two different names is all I'm saying~~some of the people on here can be harsh with things like that. Just a hint.