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Report: #237235

Complaint Review: Snappy Mags - Doug Smith - Kim Scott - Internet

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  • Reported By: Brookline Massachusetts
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  • Snappy Mags - Doug Smith - Kim Scott snappymags.com Internet U.S.A.

Snappy Mags - Doug Smith - Kim Scott ripoff charged credit card but never sent subscription or refund Internet

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I searched for a magazine subscription for a gift on google. Snappy Mags had the best price and I made my order. The company charged my order in October for a magazine order and did the standard allow 6-8 weeks. 8 weeks passed and no subscription order was filled. Finally in January I made an attempt to complain but there is no way to contact them directly. I saw a posting on rip-off.com and took down a rebuttal email from Doug Smith a supposed customer service manager. He made it seem like he would straighten out order issues. I emailed him and he replied and eventually relayed my emails to a Kim Scott. I was told I would get a refund onto my PayPal account or they will send a check. I opted for a check which they said would take 7-10 business days. 2 weeks later I had no check. It is now February 27, 2007 and I have no subscription and I am out my money. Fraudulent company!

Andrew
Brookline, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 02/27/2007 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/snappy-mags-doug-smith-kim-scott/internet/snappy-mags-doug-smith-kim-scott-ripoff-charged-credit-card-but-never-sent-subscriptio-237235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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