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Report: #312439

Complaint Review: Solar Tracking Skylights, Inc - Chicago Illinois

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  • Reported By: San Francisco California
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  • Solar Tracking Skylights, Inc 4043 N. Ravenswood Avenue, Apartment 219 Chicago, Illinois U.S.A.

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I'm an engineer based out of San Francisco working with new sustainable, lighting technology.

I recently met with an architect friend in Las Vegas that had done some work for the city. He did some research on this product that has been on the market for some time now called a Solar Tracking Skylight. He did his research and made a decision not to suggest the product for the final design due to some shady results of the product's installation in a local warehouse.
After discovering the large investment made and the guarantees that the product would withstand the wear and tear of weather extremes, the tracking system of these skylights had continual fail and would spiral 360 degrees until the motor was completely exhausted (or as he had described "fried").

After additional research, he contacted the site in Nevada where this product was installed at a Patagonia warehouse some years ago and found out that product failure was common place with this product.
The Patagonia company recently worked with Tate, Snyder, Kimsey Architects (702-456-3000, www.tatesnyderkimsey.com to correct the technological breakdown and they are in turn working with the former FedEx Executive Michael Basch and his company Ciralight (www.ciralight.com) to utilize his redesigned and tested "Sun Trackers".

During this time, he was also informed that the Solar Tracking Skylights sold by the Chicago based company is actually a one-man operation out of a shared office/apartment space. This past year, the company has continued to sell the faulty product on a 15-year guarantee.

I also became interested in this product and spoke with some people about the product and was directed to an automobile repair garage in Las Vegas that was very pleased with the Ciralight "Sun Trackers" as they had their Sun Tracking Skylights replaced due to the same tech breakdowns.

Other breakthroughs in this area are companies developing similar technology, with similar results at much more affordable costs: www.sunoptics.com (recommended by WalMart), www.classicpressroom.com/daystar/hires.html (equal to Solar-Track), http://www.renpower.co.uk/solar/tracking.htm (Panel Solar Tracking), http://www.builditsolar.com/...

Beware of start-ups trying to pass off research on products that are untested over time... be sure to look into not just the clients the company suggests but do your own research to find the companies that have the technology installed for more than a 5 year period. Be sure to ask when the company was incorporated. Ask for official documentation. Visit the offices of the vendor -- that usually tells a lot about the product being sold. Ask about the manufacturing location of the product and visit that as well. And again, ask for documentation.

When the economy booms for a particular technology, the result is often duped consumers that cash in on empty promises and faked, documented test results.

Good luck going Green!

Chris H
San Francisco, California
U.S.A.

This report was posted on Ripoff Report on 02/27/2008 12:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/solar-tracking-skylights-inc/chicago-illinois/solar-tracking-skylights-inc-faulty-product-goes-undiscovered-for-years-green-technology-312439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#6 Author of original report

SOLAR TRACKING SKYLIGHTS and GEORGE KRAMERICH selling faulty SUSTAINABILITY PRODUCT

AUTHOR: Chris H - (U.S.A.)

POSTED: Friday, September 19, 2008

September 15, 2008: While traveling in DELRAY BEACH, Florida I came across the Solar Tracking Skylights technology in a Home Depot - LEED certified building, where once again the same faulty technology is being employed that was used in 2004. The reason why I know this is because I was allowed access to the roof, as I was allowed access to the experimental Wal-Mart store in AURORA, Colorado.
I didn't have the opportunity to speak with anyone from home Depot but I did speak with some sustainability managers at WalMart and it seems as though they are aware of the faulty tech ware in the fragile motors that power the mirrors inside the skylights. I've actually warned before about "too many moving parts"... but that's neither here nor there.
The proof is in the pudding, WalMArt is now moving toward Solar as they've discovered that this eye candy of $800-$1000 skylights tracking the sun are just a fashion that look much better than they perform. As WalMart has informed me (and also printed on their website): RE: Solar Power they have been experimenting more with direct solar power. In 2007, they announced a solar power pilot in 22 locations throughout California and Hawaii. When fully implemented, the aggregate purchase could be one of the top 10 largest-ever solar power purchases in the United States. This is the vision for the future -- true solar, not eye candy that proclaims to capture up to 9 times more sunlight than conventionally designed skylights (without the solar powered tracking device).
As I always do, I research, here are some numbers you can call to verify my claims here and above:
Tate, Snyder, Kimsey Architects in NV 702-456-3000, www.tatesnyderkimsey.com
This firm can speak directly to working with Solar Tracking Skylights in Chicago and this faulty product.
Sunoptics, a daylighting company that has been working with WalMArt for several years. 800.289.4700, they have a very reliable product and is 4 times less expensive, no moving parts and out performs both solar tubes and Solar tracking skylight technology.

DayStar Skylights are equal if not better, although they could not provide data as proven as Sunoptics. The contact: Ron Barger 269-687-9128 http://www.classicpressroom.com/daystar/index.html

Here's the future of sustainability: http://www.renpower.co.uk/solar/integrated.htm
Based in England they have sales reps stateside: enquiries@renpower.co.uk 011 (44) 845 456 6798.
On September 15, 2008, while traveling in DELRAY BEACH, Florida I came across the Solar Tracking Skylights technology in a Home Depot - LEED certified building, where once again the same faulty technology is being employed that was used in 2004. The reason why I know this is because I was allowed access to the roof, as I was allowed access to the experimental Wal-Mart store in AURORA, Colorado.
I didn't have the opportunity to speak with anyone from Home Depot but I did speak with some sustainability managers at WalMart and it seems as though they are aware of the faulty tech ware in the fragile motors that power the mirrors with a small solar panel inside the skylights. I've actually warned before about "too many moving parts"... but that's neither here nor there.
The proof is in the pudding, WalMArt is now moving toward Solar as they've discovered that this 'eye candy' of $800-$1000 skylights tracking the sun are 'just a fashion' that look much better than they perform. As WalMart has informed me (and also printed on their website): RE: Solar Power they have been experimenting more with direct solar power. In 2007, they announced a solar power pilot in 22 locations throughout California and Hawaii. When fully implemented, the aggregate purchase could be one of the top 10 largest-ever solar power purchases in the United States. This is the vision for the future -- true solar, not eye candy that proclaims to capture from 4 up to 9 times more sunlight than conventionally designed skylights (without the solar powered tracking device).
As I always do, I research. Here are some numbers you can call to verify my claims:

Tate, Snyder, Kimsey Architects in NV 702-456-3000, www.tatesnyderkimsey.com
This firm can speak directly to working with Solar Tracking Skylights in Chicago and this faulty product. A patagonia warehouse has completely refitted their roof because the skylights were 'fried' after 2 years.

Sunoptics, a daylighting company that has been working with WalMart for several years: 800.289.4700, they have a very reliable product and is 4 times less expensive, no moving parts and out performs both solar tubes and Solar tracking skylight technology.

DayStar Skylights are equal if not better, although they could not provide data as proven as Sunoptics. The contact: Ron Barger 269-687-9128 http://www.classicpressroom.com/daystar/index.html

Here's the future of sustainability: http://www.renpower.co.uk/solar/integrated.htm
Based in England they have sales reps stateside: enquiries@renpower.co.uk 011 (44) 845 456 6798.

Also good informational site: http://www.builditsolar.com/References/references.htm

The more I come across the technology of Solar Tracking Skylights the more I find their results dishearteningly deceiving.

Any decent engineer will come to the realization that any technology as faulty as this, where none of the skylights' mirrors are lining up at any one time cannot possibly produce the results they proclaim.

I've seen it with my own eyes. If you're thinking about purchasing Tracking Skylights on a large scale, just observe the skylights at the Green WalMart in Aurora. They're very friendly and would allow you to see the technology up close. They are also aware of the faulty technology.

And if you do 'just' research, telephone the contacts above. They will give you a reality check with certified results and they are also all very friendly. (SunOptics actually even preferred that I call another company and check out the competition's product before committing myself to them. Gutsy. I like that.

Good luck going Green!

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#5 UPDATE Employee

Report Appears Baseless- Poor marketing tool? Seems Unfair (((not sure & not so sure about OP)))

AUTHOR: Roger - (U.S.A.)

POSTED: Monday, August 04, 2008

After reading this report several times it became apparent to me that this is simply a deviously crafted response by a competing company. It transitions into a commercial for a competitive product that appears to be very similar. Pony league attempt - malicious.

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#4 Author of original report

Fortune 500 companies and government institutions being ripped off by faulty product

AUTHOR: Chris h - (U.S.A.)

POSTED: Saturday, March 01, 2008

Companies currently using Solar Tracking Skylights are the FAA, Military, Wal Mart.
Unaware of the product's faulty technology.

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#3 Author of original report

Fortune 500 companies and government institutions being ripped off by faulty product

AUTHOR: Chris h - (U.S.A.)

POSTED: Saturday, March 01, 2008

Companies currently using Solar Tracking Skylights are the FAA, Military, Wal Mart.
Unaware of the product's faulty technology.

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#2 Author of original report

Fortune 500 companies and government institutions being ripped off by faulty product

AUTHOR: Chris h - (U.S.A.)

POSTED: Saturday, March 01, 2008

Companies currently using Solar Tracking Skylights are the FAA, Military, Wal Mart.
Unaware of the product's faulty technology.

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#1 Author of original report

Fortune 500 companies and government institutions being ripped off by faulty product

AUTHOR: Chris h - (U.S.A.)

POSTED: Saturday, March 01, 2008

Companies currently using Solar Tracking Skylights are the FAA, Military, Wal Mart.
Unaware of the product's faulty technology.

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