Sony Play Station Network PSN Play Station Network locks your account and disable all access to the Play Station 4 when your account is hacked. New York Internet

Play Station Network locks your account and disable all access to the Play Station 4 when your account is hacked.  I received several automated messages from Play Station Network thanking me for my purchases.  I hadn't purchased any games in over 6 months so knew there was a problem with my account.  I contacted my bank and informed them that there have been several unauthorized PSN purchases.  My bank refunded the money.  I then called Play Station Network and informed them that someone purchased several games using my account and that my bank had refunded the money to my account. 

The person I spoke to told me that since the bank already re-imbursed me then everything is fine and I don't need to do anything else.  Now a month later, I am unable to log into my PSN account and unable to reset my password online.  I called PSN and found out that they banned my account claiming that I owe money for some games.  They said that there is no way to erase the games from my account so they had to ban the entire account.  All the content that I purchased prior to someone making unauthorized purchases is no longer available to me.  Half a dozen games that I purchased over a year ago is no longer available. 

I can't access the internet without logging on so the playstation is pretty much useless.  None of the apps will work without internet.  There really is no way to file disputes with Play Station.  If your account is hacked, you're screwed.  They will ban your account and all the money spent on games prior will no longer be available.  They will steal your money.  I will never buy another SONY product due to this rip off, especially anything from PlayStation.  Hundreds of dollars worth of games are no longer available because they want money to reactivate an account that was hacked.

Unless you want to risk loosing all of  your games and access to the internet on your gaming system, don't get a Play Station.  Once your account is disabled the Play Station is useless.  How is it legal for Play Station to bar access to content that the customer purchased?  Games cost $60 a piece but PS can stop access to games you own on their system.  I'm sure I'm not the only one that SONY has stolen from.  Forcing customers to pay for content they did not purchase so that they can access content they did purchase should be illegal.  They need to be sued.

Also, customer service is useless.  Their only solution is, pay for the games that were purchased without consent and the account will be reactivated.  I spoke to three reps and they were all useless.  I have been a Play Station customer for years.  Not any more.  Crooked company.