spot hero chicago spot hero run so bad!!!!!!!!!!!!! CHICAGO Illinois

I have a parking lot in wrigley chicago , and used spot hero in chicago for alternative booking  what  a mistake.I  I GOT CHARGED 15% WHICH WAS AGREED BUT KEPY MY MONIES WEEKS after booking did not get  what my booking were suppose to be ,last time paid me for 3 booking and pocked extra booking  bad customer service, run by unprofessionals  overbook and not send you email when have a booking, intimidate you . bad customer service, cant get it to gether !!!!!!!!!!!!!!!!!!!!! and run by young people who do not know  anything about customer service how to run a company, and try and get them on phone good luck and over book one time they overbooked car  and person had to wait hours to get out  .After deactivated account after leading me on it was active erased  my accounting on line so not aware how much owe me-- refuse to send a w-2 form or recent accounting  and took monies from customer without paying me for 1 at times  booked monthly said it was for 4-6 months turned into 1 month and did not even put it into  their accounting, only did it after numerous attempts to call them  which they never answer., you have to call, and call and call !!!!!!!!!!!!!good luck!!!!!!!!!!!!!! and one member of their staff will tell you one thing the other memeber will tell you another thing.EVEN AFTER YOU SEND PRICES THEY PUT WRONG PRICES!!!!!!!!!!!!!!!and will bully you   , I HAD ONE PROBLEM AFTER ANOTHER PROBLEM--------------- with spot hero I would suggest not using them. only if you want to put  up with  their problems  company has.I was treated in unprofessional way After booking wrong  amount they finally agreed to pay difference of 20 dollars  but I was under impression for 2 they told me for 1   mislead me  , but they made a mistake and sent me two checks not aware what they did    and you do not who is taking care of your account.THe compay co-owner was started because he received so many tickets  and need  an agency to book cars . I had experience and so my neighbor blocked cars in spaces and could not get out over booked  and not aware how to run a company, book wrong amount. and to me very unprofessional and  bad customer service, want to post this  so oother people  do not have this experience. you cant talk to them  have an attitude!!!!!!!!!!!!!!!!!!!!they are it, but have very little parking in wrigley condtantly lose  accounts. tell you one thing and do another, and rent spaces out in wrigley under subway tract  from other people and rent them out for their customer---------------the teck geeks do not know anything about customer service and need to get it together -- have potential  but more about image and being cool ----- but not knowing how to talk to people   -- and they recived 2 million venture capital   the company  is a joke-------- what about customer service forget it no one ever answers phone--no one deserves to be treated like this---but it does with spot hero..they have no idea  what they are doing and how to do it----tell you one thing and do another and take your accounting away without knowledge refuse to send you acounting in april or w-2 form which is the law------------------nothing but problem with spot hero I am sure other have similar  because lost several accounts in wrigley  buyer beware, and cant get it together !!!!!!!!!!!!!!!!!!! maybe this will help them and understand problems they have with customer but doubt it because they think they are above that--only if want to put up with this   but I would not suggest using them    they are not togther,  and have no idea  to trat customer and do not care !!!!!!!!!!!