Complaint Review: Sterling Registry - Ronkonkoma New York
- Sterling Registry 154-2A Remington Blvd Ronkonkoma, New York USA
- Phone: (631)739-3547
- Web: sterlingregistry.com
- Category: Book & Magazine Publishers
Sterling Registry AVOID THIS SCAM Ronkonkoma New York
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The email communication below sums it all up.
This is all with the Editor and Chief and this company owes me $1,546.00 as agreed to in the correspondence back and forth below. My communications started with them when I found some charges that were not authorized processed to my card. The registry I signed up for I never received...this company is a mess!
From: Mark Bolognini
Sent: Thursday, March 05, 2015 10:11 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio
And ps- The second refund was processed weeks ago. So you're either lying or you haven't looked very hard. Oh, and next time try harder to not waste others' time as you surely have taken way too much of mine.
Sent from my iPhone
From: Mark Bolognini
Sent: Thursday, March 05, 2015 10:07 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio
Good luck with that...And good luck in life too. You're certainly going to need it!
Sent from my iPhone
On Mar 5, 2015, at 12:59 PM, Sheryl Bowman wrote:
Promises, Promises Still no refund OR confirmation number and I am done waiting. I will process this through my credit card company…rediculous!!!
Regards,
Sheryl
From: Mark Bolognini
Sent: Thursday, February 26, 2015 11:16 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio
Sheryl,
I am out of the office and will return tomorrow. I'll get you confirmation code.
-Mark
Sent from my iPhone
On Feb 25, 2015, at 10:47 AM, Sheryl Bowman wrote:
Mark,
I just checked, and as of last night there still has been no credit posted to my account.
Regards,
Sheryl
From: Mark Bolognini
Sent: Monday, February 23, 2015 10:52 PM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio
Sheryl,
It was sent. Please check again tomorrow. I will get confirmation codes to your bank/credit card co. if need be. This is getting beyond frustrating. And yes; I'm quite certain the feeling is mutual. You're more than welcome to go another route, but like I said, another refund was processed. Kindly double check. Worst case, you'll get a confirmation number for the refund.
-Mark
Sent from my iPhone
On Feb 23, 2015, at 8:27 PM, Sheryl Bowman wrote:
Mark,
Still no credits to my account
Regards,
Sheryl
From: Mark Bolognini
Sent: Wednesday, February 18, 2015 5:20 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio
For the record, I hope this is the last of our correspondence as well. You should know this is not how I want to be spending my time. I want this wrapped up just as quickly as you do. Have a good day.
Sent from my iPhone
On Feb 18, 2015, at 8:09 AM, Mark Bolognini wrote:
Done! Another refund has been credited and you will see the credit tomorrow or on Friday the latest. Unfortunately, when outsourcing with other merchants to get your bio done to perfection, you can see these same people drag their feet when requesting refunds; hence the delay. No matter, as it is being done now. Thanks again for the patience. Hope all is well.
-Mark
Sent from my iPhone
On Feb 13, 2015, at 9:27 PM, Sheryl Bowman wrote:
Yes, you are correct on the amount, my mistake.
Please follow up on this.
Sent from my T-Mobile 4G LTE Device
-------- Original message --------
From: Mark Bolognini
Date:02/13/2015 5:01 PM (GMT-08:00)
To: Sheryl Bowman
Subject: Re: Sterling Registry bio
Sheryl,
Accounting told me another refund was sent out from our merchant on Wednesday. I will make sure this was done first thing on Tuesday, because of President's Day. Also, I thought you said you wanted $1546? Let me know and have a great holiday weekend!! Thanks for your patience.
Sent from my iPhone
On Feb 13, 2015, at 7:48 PM, Sheryl Bowman
wrote:
Mark,
It does not take this long to refund on a credit card.
Please process ASAP
I am still owed a refund of $1,696.00. All I have is plenty of emails from you stating I will be refunded and to be patient. I need this credit taken care of ASAP.
Regards,
Sheryl
Sheryl Bowman | NSBS, Inc. | VP, CFO |
From: Mark Bolognini
Sent: Thursday, January 29, 2015 8:35 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio
Sheryl,
Sorry for the delay. We were hit with a major snowstorm the other day and my office is buried in over 2 feet of snow. Your next refund will hit your account no later than 2/5. Most likely you'll see it before then. If there is an issue (there won't be), let me know immediately. Thanks again.
Sent from my iPhone
On Jan 28, 2015, at 11:10 AM, Sheryl Bowman wrote:
Mark,
I still have only received once credit totaling $498.00. Can I have a date on when the rest of the charges will be refunded?
According to my calculations I should still receive $1,546 (this is adjusted for the $150 I have agreed for you to keep for work completed on my bio).
Regards,
Sheryl
From: Mark Bolognini
Sent: Wednesday, January 14, 2015 2:17 PM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio
Sheryl,
It's probably in the best interests of all parties for me to refrain from indulging any further in these baseless accusations. I wish you ALL the luck in the world. You'll receive your money by the end of the month.
Sent from my iPhone
On Jan 13, 2015, at 6:11 PM, Sheryl Bowman wrote:
Mark,
Given that I have provided my email address no less than 4 times to individuals, I find it crazy that no one could get it correct. You were also supposed to have mailed be information and I never received that either.
I have reviewed the attached and there are several errors in the bio in addition to missing information. The information you have is simply a re-write version of what is on the profile pages I have on Who’s Who…and whomever did the re-write changed the information and made quite a few mistakes.
As I indicated in our phone conversation, I want to cancel everything all together. I have seen only one credit on my credit card to date for the erroneous $498. A summary of all charges is below, and I was charged the $498.00 on two separate occasions in error.
I understand you had someone take the time to write the bio. I will authorize you to keep $150 to pay for the time it took to copy and regurgitate the information you found online.
Please refund to my card immediately the amount of $1,546.00
Total charges made by Sterling Registry $2,194.00
Refunded on 1/12/2015 $ -498.00
Sub-Total $1,696.00
Less authorized amount to write bio $ -150.00
Balance due to my card immediately $1,546.00
Considering I first spoke with your company over 3 months ago and I am just now getting my bio, I feel I am being more than fair with allowing you to keep any of the amount charged to my card. Please let me know when the refund will be processed. I have an open claim with my credit card company and if I don’t have a date for refund by tomorrow, I will be completing the dispute process for all charges in full.
Regards,
Sheryl
Sheryl Bowman
From: Mark Bolognini
Sent: Tuesday, January 13, 2015 1:57 PM
To: Sheryl Bowman
Subject: Fwd: Sterling Registry bio
This was sent to a dot-com address by accident. I'm sure it was not the first, nor the last!
Thanks again!!!
---------- Forwarded message ----------
From: Mark Bolognini
Date: Thu, Jan 8, 2015 at 5:51 PM
Subject: Sterling Registry bio
To: sheryl.bowman@
Sheryl,
Here is the galley proof that has been done. Thank you for your attention to this matter.
-Mark
Mark Bolognini
Sterling Registry
Editor-in-Chief
Phone# (631)676-3348
Cell# (((Redacted)))
Fax# (631)319-1101
This report was posted on Ripoff Report on 03/05/2015 01:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sterling-registry/ronkonkoma-new-york-117799/sterling-registry-avoid-this-scam-ronkonkoma-new-york-1213575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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