Sterling Registry AVOID THIS SCAM Ronkonkoma New York

The email communication below sums it all up.

This is all with the Editor and Chief and this company owes me $1,546.00 as agreed to in the correspondence back and forth below.  My communications started with them when I found some charges that were not authorized processed to my card. The registry I signed up for I never received...this company is a mess!

 From: Mark Bolognini

Sent: Thursday, March 05, 2015 10:11 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio

And ps- The second refund was processed weeks ago. So you're either lying or you haven't looked very hard. Oh, and next time try harder to not waste others' time as you surely have taken way too much of mine. 

Sent from my iPhone

From: Mark Bolognini 
Sent: Thursday, March 05, 2015 10:07 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio

Good luck with that...And good luck in life too. You're certainly going to need it! 

Sent from my iPhone

On Mar 5, 2015, at 12:59 PM, Sheryl Bowman wrote:

Promises, Promises Still no refund OR confirmation number and I am done waiting. I will process this through my credit card company…rediculous!!!

Regards,

Sheryl

From: Mark Bolognini 
Sent: Thursday, February 26, 2015 11:16 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio

Sheryl, 

I am out of the office and will return tomorrow. I'll get you confirmation code. 

-Mark

Sent from my iPhone

On Feb 25, 2015, at 10:47 AM, Sheryl Bowman wrote:

Mark,

I just checked, and as of last night there still has been no credit posted to my account.

Regards,

Sheryl

From: Mark Bolognini 
Sent: Monday, February 23, 2015 10:52 PM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio

Sheryl,

It was sent. Please check again tomorrow. I will get confirmation codes to your bank/credit card co. if need be. This is getting beyond frustrating. And yes; I'm quite certain the feeling is mutual. You're more than welcome to go another route, but like I said, another refund was processed. Kindly double check. Worst case, you'll get a confirmation number for the refund.

-Mark

Sent from my iPhone

On Feb 23, 2015, at 8:27 PM, Sheryl Bowman wrote:

Mark,

Still no credits to my account  

Regards,

Sheryl

From: Mark Bolognini 
Sent: Wednesday, February 18, 2015 5:20 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio

For the record, I hope this is the last of our correspondence as well. You should know this is not how I want to be spending my time. I want this wrapped up just as quickly as you do. Have a good day. 

Sent from my iPhone

On Feb 18, 2015, at 8:09 AM, Mark Bolognini wrote:

Done! Another refund has been credited and you will see the credit tomorrow or on Friday the latest. Unfortunately, when outsourcing with other merchants to get your bio done to perfection, you can see these same people drag their feet when requesting refunds; hence the delay. No matter, as it is being done now. Thanks again for the patience. Hope all is well.

-Mark

Sent from my iPhone

On Feb 13, 2015, at 9:27 PM, Sheryl Bowman wrote:

Yes, you are correct on the amount, my mistake.

Please follow up on this.

Sent from my T-Mobile 4G LTE Device

-------- Original message --------

From: Mark Bolognini

Date:02/13/2015 5:01 PM (GMT-08:00)

To: Sheryl Bowman

Subject: Re: Sterling Registry bio

Sheryl,

Accounting told me another refund was sent out from our merchant on Wednesday. I will make sure this was done first thing on Tuesday, because of President's Day. Also, I thought you said you wanted $1546? Let me know and have a great holiday weekend!! Thanks for your patience.

Sent from my iPhone

On Feb 13, 2015, at 7:48 PM, Sheryl Bowman

wrote:

Mark,

It does not take this long to refund on a credit card.

Please process ASAP

I am still owed a refund of $1,696.00.  All I have is plenty of emails from you stating I will be refunded and to be patient.  I need this credit taken care of ASAP.

Regards,

Sheryl

Sheryl Bowman | NSBS, Inc. | VP, CFO | 

From: Mark Bolognini
Sent: Thursday, January 29, 2015 8:35 AM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio

Sheryl,

Sorry for the delay. We were hit with a major snowstorm the other day and my office is buried in over 2 feet of snow. Your next refund will hit your account no later than 2/5. Most likely you'll see it before then. If there is an issue (there won't be), let me know immediately. Thanks again. 

Sent from my iPhone

On Jan 28, 2015, at 11:10 AM, Sheryl Bowman wrote:

Mark,

I still have only received once credit totaling $498.00.  Can I have a date on when the rest of the charges will be refunded?

According to my calculations I should still receive $1,546 (this is adjusted for the $150 I have agreed for you to keep for work completed on my bio).

Regards,

Sheryl

From: Mark Bolognini 
Sent: Wednesday, January 14, 2015 2:17 PM
To: Sheryl Bowman
Subject: Re: Sterling Registry bio

Sheryl,

It's probably in the best interests of all parties for me to refrain from indulging any further in these baseless accusations. I wish you ALL the luck in the world. You'll receive your money by the end of the month. 

Sent from my iPhone

On Jan 13, 2015, at 6:11 PM, Sheryl Bowman wrote:

Mark,

Given that I have provided my email address no less than 4 times to individuals, I find it crazy that no one could get it correct.  You were also supposed to have mailed be information and I never received that either.

I have reviewed the attached and there are several errors in the bio in addition to missing information.  The information you have is simply a re-write version of what is on the profile pages I have on Who’s Who…and whomever did the re-write changed the information and made quite a few mistakes.

As I indicated in our phone conversation, I want to cancel everything all together.  I have seen only one credit on my credit card to date for the erroneous $498.  A summary of all charges is below, and I was charged the $498.00 on two separate occasions in error.

I understand you  had someone take the time to write the bio.  I will authorize you to keep $150 to pay for the time it took to copy and regurgitate the information you found online. 

Please refund to my card immediately the amount of $1,546.00

Total charges made by Sterling Registry                 $2,194.00

Refunded on 1/12/2015                                      $  -498.00

Sub-Total                                                       $1,696.00

Less authorized amount to write bio                       $ -150.00

Balance due to my card immediately                       $1,546.00

Considering I first spoke with your company over 3 months ago and I am just now getting my bio, I feel I am being more than fair with allowing you to keep any of the amount charged to my card.  Please let me know when the refund will be processed.  I have an open claim with my credit card company and if I don’t have a date for refund by tomorrow, I will be completing the dispute process for all charges in full.

Regards,

Sheryl

Sheryl Bowman 

From: Mark Bolognini 
Sent: Tuesday, January 13, 2015 1:57 PM
To: Sheryl Bowman
Subject: Fwd: Sterling Registry bio

This was sent to a dot-com address by accident. I'm sure it was not the first, nor the last!

Thanks again!!!

---------- Forwarded message ----------
From: Mark Bolognini 
Date: Thu, Jan 8, 2015 at 5:51 PM
Subject: Sterling Registry bio
To: sheryl.bowman@

Sheryl,

Here is the galley proof that has been done. Thank you for your attention to this matter.

-Mark 

Mark Bolognini

Sterling Registry

Editor-in-Chief

Phone# (631)676-3348

Cell# (((Redacted)))

Fax# (631)319-1101